About Us

With roots and origins in human services, no software vendor is better prepared to support you than Foothold Technology.

Foothold Technology offers a web-based software for human service providers, AWARDS, with a goal of creating a working environment in which our clients are liberated from the constraints of information management and are free to focus on their mission. We share our passion for technology with human service organizations that work to improve people’s lives and we are committed to empowering agencies with the data management and reporting capabilities they need to enhance and demonstrate their value.

We were built by human services for human services. Over 25 years ago, one of our founders was the IT Director of a large nonprofit human services agency in New York. He developed what was originally a case management system for the agency, which provided mental health, substance abuse, and housing services. The software pulled together data from the different programs, enabling a new level of reporting that empowered the agency’s operations on every level. Over time, two other agencies joined in to help expand the functionality of the software so it would serve the needs of ANY kind of social service agency. We formed Foothold Technology in 2000 as a separate entity, a for-profit company that could take the software, upgrade it, and make it available to other human service agencies across the US.

Today, AWARDS supports a wide range of services including mental health, alcohol and substance use, intellectual and developmental disabilities, homelessness and housing, employment and training, seniors, veterans, and other therapeutic services to individuals and families, children and adults. We work with hundreds of provider agencies across the nation, in Guam, and Puerto Rico. Our service model ensures each and every client benefits from the wealth of knowledge in our entire community. As a result of this sustained focus, AWARDS has attained an incomparable level of sophistication and usability.

Here at Foothold, we think of ourselves as much more than a software company. We aim to make sense of our changing world so that providers of human services can continue to survive and thrive in our new world of coordinated care. Therefore, we are proactive about creating and nurturing partnerships with professional associations and complementary vendors to help our clients prepare for changes in technology and the industry. The relationships we forge help us keep our providers informed and in compliance with changing regulations as they emerge, so the technology is finely -tuned to the needs of all the providers in our community.

Our Mission

At Foothold Technology, we believe that all human beings deserve to live with dignity and equal opportunity despite any challenges they face.

We share our passion for technology with human service organizations that work to improve people’s lives. Our goal is to create a working environment in which our clients are liberated from the constraints of information management, and are free to focus on their mission.

Our AWARDS software for human service providers eases the burden of record-keeping on these providers and offers flexible, sophisticated reporting tools to strengthen an agency’s operations on every level.

Freedom To Focus On Your Mission

Freedom To Focus On Your MissionFoothold Technology is a company dedicated to transforming the way human service organizations operate. We will behave in accordance with the belief that we exist to empower our clients, and are committed to acting with integrity, responsibility, and a profound respect for the work they do.

What Sets Us Apart


  • Across the country, we serve over 900 agencies of every size and type.
  • Our software arrives ready to serve any type of human service agency and can be configured to meet your agency’s unique needs.
  • Our software fulfills the needs at the front-line and the administrative level.
  • Our proprietary FormBuilders™ and ReportBuilders™ enable users to create any forms and assessments needed of them, in minutes.
  • The average time spent to implement our software is four months.


  • All the functionality needed to run your agency is offered under the same price; there is no limit to the number of programs you have or clients you serve.
  • We offer one of the lowest rates on the market for a software of our caliber.
  • Our secure, cloud-based model eliminates the need for additional hardware beyond computers with internet capability.
  • All software updates are managed behind the scenes, for no additional fee.
  • Foothold clients save up to 98% of time generating reports and billing.

Client Support

  • We come from the human services sector, so we understand the needs of agencies like yours.
  • From day one, you get a team of experts supporting you, led by a seasoned Senior Customer Success Manager who is assigned to you for life.
  • Your team includes a dedicated Implementation Consultant to get your agency up and running swiftly and efficiently.
  • Your implementation includes classroom-style training in Foothold’s training facility or at a site of your choosing.
  • Our Quality Assurance team ensures that help is always just a click away.
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