• Electronic Record Keeping Instills Confidence and Leads to More Funding

    March 21st, 2017

    Agency Profile Who: Unique People Services Services: Intellectual/Developmental Disabilities, Supportive Housing, Mental Health, HIV/AIDS Year Founded: 1991 Location: NYC and Westchester Clients Served: Over 500 annually Annual Operating Budget: $22 million Using AWARDS Since: 2009 The Situation: A need to streamline operations and improve efficiency Unique People Services (UPS) operates over 20 programs and provides […]

  • Many Regulations, One Electronic Record

    March 21st, 2017

    Agency Profile Who: Keystone Community Resources Services: Intellectual/Developmental Disabilities, Housing, Day and Vocational Services, Health Services, Clinical Services Year Founded: 1964 Location: Pennsylvania Clients Served: Over 600 annually Annual Operating Budget: $30 million Using AWARDS Since: 2013 The Situation: An agency faces the challenge of different regulations for different programs For over fifty years, Keystone […]

  • Can you hear me now?

    May 29th, 2015

    Building Transparency in Communication Who: Unity House of Cayuga County Services: Developmental Disabilities, Mental Health, Substance Abuse Year Founded: 1977 Location: Central New York Clients Served: Over 700 annually Annual Operating Budget: $15 million Using AWARDS Since: 2003 The Situation: How can staff communicate with leadership and inform decisions outside of regularly scheduled meetings? For […]

  • Goodwill of Greater NY & NJ

    November 14th, 2012

    $22,000 windfall from a routine house call Who: Goodwill Industries of Greater NY & Northern NJ Services: Mental Health & Developmental Disabilities Year Founded: 1902 Clients Served: 136,000 Annual Operating Budget: $90 million Using AWARDS Since: 2010 The Situation: Complex documentation requirements Goodwill launched a new kind of outpatient Mental Health program and was using AWARDS to […]