Think Tank | Foothold Webinar Explains Interoperability, HIE

On Thursday, 10/31, Foothold CEO Marlowe Greenberg moderated a webinar about interoperability called “From Black & White to Color: Interoperability as the New Norm.” He was joined by Dr. Peter Beitchman, ED of The Bridge, a nonprofit multi-service agency; Irene Koch, ED of BHIX, a health information exchange organization; and Paul Grabscheid, VP of Strategic Partnerships for InterSystems, a global leader in software for connected care.

The purpose of the event was to provide a big-picture overview of how a Health Information Exchange works to create a patient-centric view of healthcare, and to demystify the idea of interoperability for providers and other involved organizations. The panelists took turns describing the roles their organizations play in the process of data exchange and their motivations for participating. Then they went into some detail about how the process actually plays out within the active exchanges being done today. Greenberg and Grabscheid described how Foothold’s partnership with InterSystems is making the most sophisticated technology available to a new world of Behavioral Healthcare providers that could not afford this on their own.

The conversation acknowledged the rapidly changing requirements providers are facing under Health Care Reform, and provided reassurance that much of the complexity of this work is happening behind the scenes. Koch pointed out how the environment of healthcare is changing to be more appreciative of the usefulness of data to providing care. Grabscheid likened an interoperable EHR to a building’s plumbing to illustrate how revolutionary–yet invisible–the benefits will be for providers. All presenters ended on the note that HIEs should not be too scary for providers to embrace as long as they choose the right partners and tools that will grow and adapt with them.

Attendees were asked to complete an evaluation of the webinar.
92% said the webinar increased their knowledge about the topic
80% said they understand better the changes their organizations are facing
80% said the webinar helped them to identify clear, actionable goals for their organization.

Many thanks go out to our panelists and attendees for taking the time to participate in this webinar. We will continue working to provide more topics of interest to our community.

About Foothold Technology
Foothold Technology, an electronic record, EHR vendor and human services software provider, offers web-based software for human service providers that eases the burden of documentation, providing agencies with the freedom to focus on their Mission. More than 1,000 agencies nationwide count on Foothold’s AWARDS software to manage their services, including Mental Health, Alcohol & Substance Use Disorder, Intellectual & Developmental Disabilities, Homeless & Housing, Employment & Training, Seniors, Veterans, Youth & Family, and more. Having originated from three agencies in 2000, AWARDS is a complete electronic record and EHR software for human service providers that also supports administrative activities, including facilities maintenance, human resources, scheduling and alerts, audit reports, and automated billing. AWARDS offers full interoperability with any other federally certified system for participation in Health Information Exchanges (HIE) and Regional Health Information Organizations (RHIOs). It is also the only record-keeping system that is certified as both a Behavioral Health EHR software system and an HMIS software package (Homeless Management Information System). With roots and origins in human services, no software vendor is better prepared to support you than Foothold Technology. For more information, visit