Foothold Technology Announces Customer Impact Prize Winners

Foothold Technology is proud to announce the winners of the 2017 AWARDS Impact Prize. Winners represent human service agencies using data and service documentation from AWARDS, Foothold’s web-based software for human services agencies, to inform decision-making, track outcomes, streamline operations, coordinate care within the communities they serve, and impact the lives of the individuals and families they support.

Prizes were awarded in three categories. The prize for Greatest Impact on the Community celebrates AWARDS users who harness AWARDS functionality to benefit clients and the broader community as a whole. This year’s award recipient is Jim Zamboni from the Mental Health Association of Columbia-Greene Counties (MHA CGC). Mr. Zamboni created the necessary assessments in AWARDS to support the Chatham Cares for You program, which quickly connects clients to substance use treatment services. Not only has the assessment tool resulted in a 100% client placement rate into treatment, Jim’s work has fostered a positive collaboration between MHA CGC staff and local police. As colleague Brian Fiero stated during the nomination process, “I think I can speak for the entire community that has been affected by addiction when I say, thank you to Jim Zamboni.”

The prize for Greatest Impact on Agency Operations recognizes an agency that demonstrates how its use of AWARDS creates positive, measurable impact on agency operations and the agency as a whole. This year’s recipient is Sequel Alliance Family Services. Since joining the Foothold Technology community in 2014, Sequel Alliance has worked diligently to ensure operational efficiency for the agency and increase its support for staff and clients. This includes using weekly quality assurance and compliance reports generated from AWARDS to drive agency decision-making. This work helped land the average score of 95% on a recent Idaho state Medicaid audit. As Brianne Page, QI Manager at Sequel Alliance describes, “With AWARDS, our supervisors have the ability to view their entire programs’ documentation in one location with ease, eliminating the need for cumbersome paper records and unnecessary travel from site to site. Before AWARDS, this level of oversight would have been impossible.”

The prize for Greatest Impact on Client Services celebrates an agency who increases positive outcomes for the clients it serves by using AWARDS. Awarded to Carline Dalton, Clinical Coordinator in the Behavioral Health Division of Goodwill Industries of Greater New York and Northern New Jersey (Goodwill NY/NJ), this year’s winner led the charge in establishing new workflows and documentation standards to position Goodwill NY/NJ as one of the earliest adopters of providing Home and Community Based Services (HCBS) and documenting it in AWARDS under new guidelines. As Jenna Tine, Senior Vice President at Goodwill NY/NJ stated, “Under Carline’s leadership the services that are provided to recipients are high quality and our documentation reflects this quality. This has resulted in paid claims and vibrant service modality in a very challenging environment.”

“Foothold Technology celebrates this year’s Impact Prize winners, and we celebrate all our customers who are empowering and impacting the communities they serve,” said Nick Scharlatt, Co-Founder of Foothold Technology. “After all, we’re not just a software company. We come directly from the human services sector, and we ingrain that in everything we do. We help the people who help the people. Congratulations to this year’s winners.”

More about the Impact Prize:
The Impact Prize winners were announced at the 10th Annual Foothold Technology Expo held at the NYU Kimmel Center in New York City on June 22, 2017. Impact Prize nominations are submitted by peers and colleagues and then reviewed by a small cross-departmental committee of Foothold Technology staff.