For our clients and other friends affected by Hurricane Sandy, we hope this finds you and yours safe. Our thoughts and warm wishes are with the millions of people still dealing with the impact of the damage wrought by the storm.
We’re happy to report that AWARDS remained up and running throughout the hurricane without any downtime. Our data centers were unaffected, so those fortunate enough to have had the time (and power) to log into AWARDS were able to access to their databases as always. Our clients living and working in the heart of the devastation found reassurance in the fact that their client records were safe from the extensive damage to program sites and equipment. The ongoing safety of those records freed them to focus on helping their communities and clients.
We’re committed to doing everything we can to help. As you may already know, our headquarters in downtown New York experienced a power outage, and a number of our staff and regional offices sustained damages as well. Despite these challenges, our Quality Assurance team kept the Help Desk fully staffed and available to assist clients, whether they were actively engaged in recovery efforts or completely outside of Sandy’s path. Staff members donated time and resources to aid in recovery efforts, and will continue to do so.
From all of use at Foothold Technology, we wish everyone affected by Sandy a fast and safe recovery.