Making Connected Care Even More Accessible: The MedAllies HISP Connection

by Alex Attinson, Connected Care Team, Foothold Technology

Connected Care

What would it mean to those you serve if you had all the information you need to make faster, more informed decisions about their healthcare needs? For Foothold Technology customers using our Interoperability Center — a component of AWARDS, our Electronic Health Record (EHR) for human service agencies — this type of connected care and collaboration has become a new reality.

What if using an Interoperability Connection in AWARDS to safely and securely send client information was as easy as using email or the Messages module already integrated in AWARDS? We’re excited to announce a new type of interoperability connection in AWARDS called a Health Information Service Provider (HISP) connection offered through our partner MedAllies. Unlike some interoperability connections which have a regional focus, like Health Homes and RHIOS, the HISP is available in all fifty states and allows communication with any other provider that has a Direct address. HISPs are just like email service providers like Gmail, meaning if you have a Direct address you can send to anyone else with a Direct address. MedAllies also has an extensive directory, meaning that all you’ll need to know is the name of the provider and you’ll have the ability to send a record.

We think this connection will enable a number of new use cases and means that your agency can ditch your fax machine for sending a client’s health record to a hospital or other healthcare provider. You’ll be able to reserve both a permission controlled, shared agency inbox as well as individual addresses for your providers.

If you’re already part of the Foothold community and you’d like to learn more about this new capability, contact your Client Services Division representative. If you aren’t using an EHR with this type of forward thinking, take a look at our Interoperability Resource Center and contact us today! With connected care, everybody wins.

About Foothold Technology
Foothold Technology, an electronic record, EHR vendor and human services software provider, offers web-based software for human service providers that eases the burden of documentation, providing agencies with the freedom to focus on their Mission. More than 1,000 agencies nationwide count on Foothold’s AWARDS software to manage their services, including Mental Health, Alcohol & Substance Use Disorder, Intellectual & Developmental Disabilities, Homeless & Housing, Employment & Training, Seniors, Veterans, Youth & Family, and more. Having originated from three agencies in 2000, AWARDS is a complete electronic record and EHR software for human service providers that also supports administrative activities, including facilities maintenance, human resources, scheduling and alerts, audit reports, and automated billing. AWARDS offers full interoperability with any other federally certified system for participation in Health Information Exchanges (HIE) and Regional Health Information Organizations (RHIOs). It is also the only record-keeping system that is certified as both a Behavioral Health EHR software system and an HMIS software package (Homeless Management Information System). With roots and origins in human services, no software vendor is better prepared to support you than Foothold Technology. For more information, visit