HMIS Software

Connect your community.

Our HMIS software is flexible and configurable, allowing providers across a continuum to manage data for their programs and services. Our extensive work with HUD data standards and our homelessness data expertise allow us to deliver an HMIS database that is configured to the needs of your agency, even as your organization continues to evolve.

Our HMIS system is designed to be accessible and easy-to-use for service providers throughout your continuum, enabling streamlined data collection and enhanced client care, while also offering full EHR functionality.


Report easily to HUD, the VA, and SAMHSA with built-in HUD reports and custom reporting features.


Coordinate services and prioritize clients across sites in your continuum, with real-time data on clients and shelter occupancy.


Stay on track to meet regulatory requirements, with expertise from our team’s association partnerships and wide experience in the homelessness and housing world.

“The HMIS system has been wonderful . . . the system is intuitive and the changes HUD requires are always ready and waiting for us.”
Long island coalition for the homeless
Wayne Scallon
HMIS Support Supervisor,
Long Island Coalition for the Homeless

HMIS Software Features

Our HMIS database is packed with features to help your agency support your community. Our software is designed to meet the needs of your agency and your continuum, while helping you meet HUD guidelines.

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Create configurable forms and assessments that track the data your continuum needs, to standardize data collection across your organization. System administrators can configure your Entry, Exit, and Annual Assessments according to your agency’s needs.

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Build custom reports to analyze your entire continuum’s operations: such as your occupancy, bed utilization rates, data quality, and project performance. Easily generate reports that meet the specific requirements of HUD and other funders.

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Create service plans to track each client’s progress towards self-sufficiency. Directly link your documentation to the related service plan activities.

Built-In HUD Reports

Generate reports for HUD with a click of a button: including System Performance Measures, LSA, CoC APR, ESG CAPER, HMIS Grantee APR, and Point In Time reports.

Unduplicated Client Demographics

Generate unique identifiers to ensure an accurate, unduplicated count of the individuals experiencing homelessness in your community. Use your data to inform community-planning and needs assessments.

Coordinated Entry

Manage coordinated entry efficiently with prioritization lists, central intake, service referral tracking, and assessments such as VI-SPDATs or custom-built assessments. Our HMIS system can be configured to match your continuum’s coordinated entry model.

Data Transfers

Perform CSV exports and imports to download your data in the latest HUD format. Choose how your data is deduplicated, and whether you wish to use Delta Refresh or Full Refresh. A special HMIS Upload feature allows you to seamlessly transfer data between databases in the software.

Property Management

Manage all the residence units that your agency operates. Assign clients to specific beds, swap units as necessary, and track utilization rates in shelters and other programs. Additional functionality allows permanent housing projects to track leases, rent balances, utility payments, and property maintenance.

Built-In Requirements for Federal Partnerships

Our HMIS system meets the needs of homelessness projects funded through the Veteran’s Administration, Department of Education, and SAMHSA. We support CSV exports for Supportive Services for Veteran Families projects, as well as Runaway and Homeless Youth and PATH projects.

Domestic Violence Comparable Database

Our software can be used by Domestic Violence Victim Service Providers in need of a HUD-compliant DV Comparable Database that complies with all privacy and security guidelines, while offering the necessary reporting for HUD-funded projects.

HMIS Implementation

Configure your HMIS to create smooth workflows throughout your intake, referral, service delivery, and reporting process. We’ll partner with you to develop a custom implementation plan that meets the exact needs of your continuum.

HMIS Reports

HMIS reports are crucial to attaining adequate funding. The competition for federal dollars from HUD and the federal partners for your organization is truly a numbers game. When we look at this in the context of combating homelessness, the big picture questions look like this:

  • How many homeless individuals were housed?
  • How many of them are veterans?
  • How many were chronically homeless?
  • How many were Runaway and Homeless Youth (RHY)?
  • How many are living with HIV or AIDS and are part of the HOPWA (Housing Opportunities for Persons with AIDS) program?
  • How many are survivors of domestic violence?

The list goes on and on, breaking down data for those you serve into different demographic characteristics. Using our software as your Homeless Management Information System allows you to have those numbers at your fingertips. Plus, our developers use the specifications released from the federal government on an ongoing basis to continually refine reporting within the software. For our customers, this means reports mirror what needs to be submitted to their Continuum of Care (CoC) or to their funders automatically. You can rest assured, by the time the deadline rolls around for a new mandated Homeless Management Information System report, or a revision to an existing report, we have spent months developing and testing it, and crafting training materials, so it is ready for use. Here are some examples of the many types of HMIS-specific reporting available.

Our software is set up to accommodate all HMIS Project Types. When you or your Implementation Consultant create your projects, with an easy checkbox you indicate if your project uses HMIS Data Elements. Then, from a drop-down list, you go on to specify the Federal Funding Source(s) for your projects. The drop-down options include all the various types of CoC, HOPWA, SSVF (Supportive Services for Veteran Families), RHY, PATH (Projects for Assistance in Transition from Homelessness), and ESG (Emergency Shelter Grants) funds. Specifying the HMIS Project Type and the Federal Funding Sources takes just a moment, but will guarantee that you are asking the correct questions (all of the required ones) for all of your clients.

Next, we provide easy tools to audit your data entry on an ongoing basis, so there is no crunch-time that happens when the reports are due. We have an HMIS ReportBuilder which allows you to build your own reports to include any fields you wish, and to discover where you might have incomplete or missing data. Additionally, we’ve saved you time by crafting some saved templates for the HMIS ReportBuilder, so users can easily run a report to check for duplicates, or one to check that all Universal Data Elements have good answers.

And, we haven’t even gotten to the exciting HMIS reports yet! The CoC APR (Annual Performance Report), the ESG CAPER (Consolidated Annual Performance and Evaluation Report), the AHAR (Annual Homeless Assessment Report), the System Performance Measures report, the Point in Time Report, the PATH Annual Report Survey and the HMIS Grantee APR–all just take a few clicks to run. One of the primary goals of our Homeless Management Information System is to ease the burden of record-keeping for providers. When we hear from people like Sue Palmer, an HMIS Customer Service Representative at Foothold’s customer CARES, Inc. saying, “[the HMIS Point In Time Report] has saved a tremendous amount of time for me and the collaborative applicants,” we have a sense of pride knowing individual staff members have tools they need to accomplish their goals.

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How a CoC Implemented a Homeless Management Information System for Over 1,000 Programs

Founded: 2004

Clients Served: Over 1,300 Annually

New Jersey Housing and Mortgage Finance Agency needed a partner that could help implement an HMIS software in over 1000 programs across the state. Our dedicated team worked with NJHMFA to implement and configure their HMIS database within only a couple of months.

The Homeless Management Information System (HMIS) is a database system designed to collect and organize information on individuals and families experiencing homelessness. The purpose of HMIS is to provide timely and accurate data on the number and characteristics of homeless individuals and families, the services they use, and the outcomes they experience. This data is used by the federal government, local governments, and nonprofit organizations to measure the level of homelessness in their communities and to determine the effectiveness of programs and services designed to reduce homelessness. HMIS is also used to identify trends and patterns in homelessness, to understand the needs of homeless individuals and families, and to provide a basis for decision-making and resource allocation. Overall, HMIS helps communities to better serve their homeless populations and to work towards the goal of ending homelessness.

The US Department of Housing and Urban Development (HUD) establishes the minimum data standards for a homeless management information system (HMIS). The data collected through HMIS is used to inform decisions related to homelessness at the national level. The data includes information about individuals’ socio-demographic characteristics, service utilization patterns, and outcomes of services received. In addition to establishing the minimum data standards for HMIS, HUD also provides funding and technical assistance to communities to support the implementation and operation of HMIS.

The HMIS (Homeless Management Information System) privacy and security standards refer to a set of guidelines and procedures aimed at safeguarding personal and sensitive information collected and stored in the HMIS database. These standards govern the collection, use, disclosure, retention, and disposal of client-level data, including personal identifiers, demographic information, health status, and service utilization data. The HMIS privacy standards mandate that only authorized personnel can access, view, or modify client information and that access should be limited to the minimum necessary to carry out their duties. In contrast, the security standards require the use of safeguards such as firewalls, encryption, password-protected access, and regular backups to prevent unauthorized access, destruction, or compromise of the data. Overall, the HMIS privacy and security standards aim to protect the privacy, dignity, and confidentiality of homeless individuals’ information while ensuring that service providers can deliver effective and efficient care.

Join the growing list of providers that use our HMIS homeless software to serve their community.

bergen county hmis
coalicion de coaliciones
diocese rochester hmis
New Jersey Housing and Mortgage Finance Agency
NYC Department of Homeless Services
open doors homeless coalition
stewpot community services
supportive housing network NY
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Our Partners

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Our experience in delivering HMIS database software to housing providers gives you more time to focus on your mission.

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