Date: Tuesday, September 25, 2018
Time: 10:30am – 12:00pm
- Luke J. Nasta, CEO, Camelot of Staten Island
- David Bucciferro, Senior Advisor, Foothold Technology
Is your agency contributing to the overall health of your community? Is your agency positioned to provide integrated care? Good metrics can inform agency operations, highlight trends, enhance collaboration and identify gaps. This session offers a five-step strategy for using metrics to help you eliminate guessing, support growth, operate more efficiently, and improve the quality of support for those you serve. Using real-world examples and spotlighting Camelot of Staten Island, an organization providing counseling services for adults, adolescents, children, and families affected by drug or alcohol use in New York City, we’ll show you how to collect, analyze and use data in a way that can promote person-centered principles and practices. This is not a demo of technology, rather a conversation based on best practices from provider agencies using technology.