Sheraton New Orleans Hotel, New Orleans, LA
Date: Monday, April 16, 2018
Time: 3:00 – 4:00pm
- Michele Meyer, Director of Quaity Assurance and Compliance, Jewish Service for the Developmentally Disabled
- Alice Siegel, Senior Vice President, The Arc of Bergen and Passaic
- Rachel Miller, Senior Project Manager, Foothold Technology
Managing change can be stressful and difficult. Careful planning, collaboration, and combined vision can help make it a positive experience. Attend this session to hear the story of a group of 18 New Jersey agencies who banded together to create a cross-agency collaborative to tackle the shift to a Fee-For-Service model in their state. Based on lessons learned and a shared experience, presenters will share practical and sometimes funny tips on how the transition provided agencies with an opportunity to evaluate operations and improve collaboration among fellow service providers. Presenters will outline how they assembled the team, challenges they faced along the way, how partnership led to better procedures, and how the collaborative created a unified voice to advocate with state partners, and work with its technology partner to improve service delivery. Attendees will walk away with a roadmap for implementing stronger collaborations.