2018 User’s Conference: AWARDS U


Save The Date: This year’s User’s Conference will take place on Thursday, June 28th, 2018 in New York.

When thinking about our 11th annual User’s Conference, the Foothold Team asked ourselves, what do we really want our clients to gain from this daylong conference? We want our clients to learn – to learn how to become better AWARDS users and, with that knowledge, become stronger agencies as a whole. So we’re headed back to the classroom with our 2018 User’s Conference: AWARDS U! As a whole, the conference will remain almost identical to those of previous years: breakout sessions, multiple networking opportunities with other AWARDS users and Foothold staff, and a couple of fun surprises along the way. However, our sessions are being designed to maximize participants’ tangible takeaways, and we’ll be foregoing our morning keynote address in order to accommodate an even wider array of topics.

The biggest difference will be our brand new virtual experience, which we are very excited about. In an effort to make the User’s Conference as accessible to you as possible, we’re introducing a way for you to attend sessions without leaving the comfort and convenience of your desks. This year, all of our breakout sessions will be live streamed and accessible with purchase of a virtual ticket. We’re hoping this allows more of our clients to participate than ever before, so if you aren’t able to join us in person, we hope you can join us online.


The User’s Conference takes place in the Kimmel Center for University Life beside Washington Square Park in New York.


We have arranged special rates for attendees at the Washington Square Hotel in Greenwich Village. Click here to book.


How can I contact the organizer if I have questions?

Please email us at conference@footholdtechnology.com with any questions.

Is my registration/ticket transferrable?

Yes. To transfer your ticket to another person, email us at conference@footholdtechnology.com with your order number, your name, and the name, job title and email address of the person to whom the ticket should be transferred. Please allow 1-2 business days for us to process your request.

What if I forget to bring my printed ticket to the event?

Bringing your printed ticket will speed up your check-in on the morning of the User’s Conference, but it’s not necessary. As long as you’re registered, we can look up your name.

The name on the registration/ticket doesn’t match the attendee. Is that okay?

Yes, it’s okay if you are attending in place of another person. When you check in at the User’s Conference, we’ll need your name, job title, agency and email address.

Can I update my registration information?

Yes. Just send us an email at conference@footholdtechnology.com with your order number, your name and the information you would like updated. Please allow 1-2 business days for us to process your request.

What is the refund policy?

You may receive a full refund through June 20, 2018. No refunds will be issued after that date. To request a refund, email us at conference@footholdtechnology.com with your order number and the name(s) of the attendees for whom you’d like a refund. Please allow 1-2 business days for us to process your request.

Are there payment options other than by credit card?

No, unfortunately we only accept payments via credit card.

Can I pay for my ticket(s) at the event?

Unfortunately, we will not be able to accept payment at the User’s Conference.

What are my transportation/parking options getting to the event?

For transportation information and directions to the NYU Kimmel Center, click here. For information on parking near NYU in the Greenwich Village area, click here. Foothold Technology is not affiliated with these parking companies and cannot vouch for pricing or quality of service they provide.

Is there a dress code?

Business casual is the preferred attire at Foothold User’s Conference.

What should I bring to the event?

In addition to lots of energy and excitement for AWARDS, we encourage attendees to bring a photo ID for checking in at the NYU Kimmel Center security desk, and business cards, since there will be plenty of opportunities for networking. We also suggest a sweater or jacket since the session rooms can be a bit chilly.

Will lunch be provided?

Yes! We also provide a continental breakfast in the morning and a dessert and beverage reception after the User’s Conference. If you have a meal preference for lunch (kosher or vegetarian), you may indicate that when you register.


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