FCM: Care Management Software Built for NY Health Homes

Foothold Care Management (FCM) supports complex care management, streamlines MAPP workflows, and standardizes ops across Health Homes and CMAs.

Care Management for New York State Health Homes is complex, fast-moving, and highly regulated. Teams manage enrollment, outreach, care planning, eligibility, referrals, and billing across multiple systems and organizations.

FCM (Foothold Care Management) is designed specifically for this environment.

FCM brings together the workflows, integrations, and data care managers need to coordinate care effectively and stay compliant.

With seamless MAPP integration for eligibility and billing, standardized workflows across multi-tenant environments, and tools aligned to Health Home requirements, FCM helps organizations reduce administrative burden and focus on delivering high-quality, person-centered care.

At Foothold, we specialize in delivering care coordination software that:

  1. helps organizations move through their days more efficiently
  2. simplifies Medicaid-aligned billing and documentation
  3. gives program leaders and partners access to outcomes data they can base decisions on

And we’re dedicated to updating those supportive tools as the care coordination landscape evolves.

G2 Users Love UsG2 Users Most Likely to Recommend Spring 2025G2 Best Support Spring 2025G2 Best Est. ROI Spring 2025

Foothold Care Management (FCM) supports care management agencies (CMAs) that serve individuals facing complex behavioral health conditions, chronic medical needs, and social determinants of health challenges. Our depth of experience shows up in the details — from configurable assessments and collaborative care plans to Medicaid-aligned billing workflows and audit-ready documentation.

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Our suite of software solutions is designed to capture the right data, consolidate into a single source of truth, and leverage for insights to help organizations continually improve.

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Through interoperable tools tailored to clients, our system can connect community stakeholders to securely exchange the data they need.

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We’re field-tested with over 20 years’ experience. We have a strong foundation in regulatory compliance and real-world care coordination, working with a network of proven partners to handle any data challenge.

"I’ve heard consistently — from every Care Manager I've spoken with — that Foothold Care Management’s system is the one they want to be using. When we talk to CMAs considering joining CCMP, Foothold Care Management is a major selling point."
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Nathan Ito-Prine
Director of Operations and Business Development, Community Care Management Partners Health Home

Built for the work that changes lives.

Trusted by the teams who do it.

G2 Users Love UsG2 Users Most Likely to Recommend Spring 2025G2 Best Support Spring 2025G2 Best Est. ROI Spring 2025

Foothold Care Management Features

As care coordination evolves, systems need to support CMAs, connect across EHRs, and facilitate easy sharing between partners. The right tools make a difference.

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Care Management & Coordination Built for Care Managers

Foothold Care Management (FCM) simplifies how teams deliver the best possible care to members. Comprehensive care plans, goal tracking, and documentation tools make it easy to capture progress and collaborate across the care team. Configurable assessments and workflows guide staff through consistent, high-quality care delivery. RHIO hospital alerts help care teams stay informed about member hospital activity, supporting timely follow-up and stronger coordination across CMAs, providers, and community partners.

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Outreach, Enrollment & Medicaid Management

FCM supports the full Health Home process—from outreach and enrollment to ongoing eligibility management. Care teams can log and track every outreach effort, monitor caseload and engagement dashboards, and document all activities in a compliant, billable format. Integrated Medicaid eligibility tracking flags coverage gaps early, helping teams maintain continuity of care and maximize reimbursement.

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Centralized Data & Program Insights

By connecting assessments, outcomes, billing, and eligibility data, FCM gives program leaders a complete view of performance. Real-time dashboards display key metrics across enrollment, engagement, and outcomes—streamlining reporting and reducing the burden of managing multiple systems.

Hudson Valley Care Supports Members with Care Coordination Software

Hudson Valley Care's transition to Foothold Care Management went 2000x better than they expected. See why they're excited to use technology to better support their members.

Care coordination software is a management tool designed to facilitate communication and collaboration between care teams, patients, families, and caregivers. This type of software streamlines the process of managing patient care by allowing healthcare providers to share information, coordinate care plans, and monitor patient progress. Care coordination software helps to ensure that all members of a care team are kept up-to-date on a patient’s medical history, medication lists, and treatment plans, reducing the risk of errors or missed appointments. In addition, it allows for easy communication between care team members, including physicians, nurses, therapists, and social workers, so they can work together to provide the best possible care for their patients. By automating many administrative tasks and simplifying communication, care coordination software can help improve patient outcomes and enhance the overall quality of care.

We’re proud to call these providers our partners

Our Association Partnerships

Care coordination is always evolving, and so are we. Our goal is simple: give organizations a secure, intuitive system that gets people, providers, and services on the same page—so teams can coordinate care in real time, reduce fragmentation, and deliver consistent, person-centered support.

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