Finally, an EHR built for your behavioral health residential facility.

AWARDS EHR helps behavioral health residential providers deliver, bill, and report on housing, support services, and clinical care—all in one platform.

SEE HOW AWARDS WORKS

From supportive housing programs to multi-service agencies—thousands of providers rely on AWARDS.

Fix the Chaos Behind the Care

Most EHRs weren’t built for your behavioral health residential facility—so providers end up ducttaping together separate systems for housing, services, billing, and compliance. AWARDS gives you everything in one place, with features designed for how your team actually works day to day.

Eliminate duplicate data entry across clinical and housing programs
Automate Medicaid billing and stay audit-ready year-round
Track client progress and outcomes from one unified record
Simplify compliance with built-in tools for OMH, HUD, HCBS, and OASAS

SEE HOW IT ALL COMES TOGETHER

Run Your Facility With Less Friction, More Focus

PlanBuilder

Shared client record that spans housing + clinical

Track each client’s full journey—from housing services to clinical care—within a single record.

One client file for all programs
Save staff time with fewer clicks and less duplication
Make cross-team coordination seamless

BillingBuilder

No more billing guesswork

AWARDS simplifies claims, reduces denials, and keeps you audit -ready with Medicaid and third-party payers.

Integrated billing + real-time error checks
Reports built for OMH, HUD, HCBS, and OASAS
Fewer denials = faster payments

ReportBuilder

Built-in compliance for MH/SUD + HUD programs

Meet regulatory requirements—without patching together workarounds.

Customizable workflows
Track across housing + treatment
Stay aligned with HUD, SUD, OMH, + more

Built for the Realities of Residential Care

It’s the little things that add up to real change: fewer errors, faster workflows, and tools that actually work the way your team does.

TALK TO AN EHR SPECIALIST

Simplify Compliance & Documentation

Admin should help you, not bury you.

AWARDS makes it easy to document care, track progress, and stay compliant—without slowing down your staff.

Do more with less effort:

Document treatment plans and service notes in a few clicks
Track client progress across housing and clinical programs
Automate documentation workflows to reduce errors

Get Paid Faster with Smarter Medicaid Billing

Too many providers lose time (and money) to billing errors.

AWARDS makes Medicaid billing easy, with tools that help your team submit clean claims, avoid denials, and pass audits.

Integrated Medicaid and third-party billing
Real-time error checks
Reports built for OMH, HUD, HCBS, and OASAS

Your team deserves less back-and-forth with denials—and more time supporting clients.

Everything You Need in One Place

No more hopping between systems or stitching together housing and clinical data.

With AWARDS, your whole team works from one shared record—whether they’re managing housing, therapy sessions, group activities, or billing.

Shared client profiles across all programs
Centralized reporting and audit-ready data
Less duplication. More coordination.

Customer Spotlight

“We no longer have to go to five different programs and data points to see what’s happening with a client—we can get that information all in one place.”
— Grace Bonilla, President and CEO, BRC

Challenge: Fragmented data across programs slowed down care decisions and staff coordination.

Solution: AWARDS gave BRC a centralized view of each client—across housing, behavioral health, and support services.

READ THE CASE STUDY

Our clients spend less time on screens and more time giving care

“This system is easy to use, it provides us with tools that help staff document services more efficiently and accurately, it provides us with a configurable solution for each of the programs, including connecting all the specialists involved in the care of their clients, including laboratories, pharmacies, and collaborators.”

-Verified G2 User in Human Services, Mid Market

Your Residential Mental Health Toolkit

Staying compliant, getting paid, and preparing for what’s next—these resources will help your residential facility run smarter every day.

Residential Mental Health vs Inpatient Care: What’s the Difference?

Your Guide to Switching Behavioral Health EHRs

EHR Billing Checklist for Behavioral Health Residential Programs

Navigating Medicaid Reimbursement for Behavioral Health Residential Facilities

Delivering True Person Centered Care

The Future of Residential Mental Health: Trends to Watch in 2025

How to Pay for Your Residential Behavioral Health EHR

Supportive Housing Guide

Recovery Housing Guidelines

Coordinated Entry & HMIS Reporting Guidelines

Why Teams Choose AWARDS

“I just wanted to tell you how much I realize AWARDS has simplified things. I was on the phone with Horizon NJ Health doing one of their assessments, which would normally take about 45 minutes before [using] AWARDS. It took literally ten minutes to complete, and all the information needed was on the face sheet, which saves us so much time. I didn't have to go through binders and search through a rolodex for the phone numbers. Thank you for all you do to help us simplify things so we can manage our time.”

“Before AWARDS we weren't able to report on an agency wide level... AWARDS gives us the ability to run reports for all programs and give us a broader outlook of our agency.”

“AWARDS has reimagined the way we operate and allowed us to meet all State and Federal health home HIT standards of service delivery. We are now able to do everything from documenting care management activities to facilitating communication amongst team members and between the health team and caregivers thanks to the interoperability of AWARDS.”

It’s Time Your EHR Actually Helped You

Whether you’re upgrading your EHR, solving billing headaches, or preparing for new funding models—AWARDS is here to support your mission and make your job easier.

GET A PERSONALIZED DEMO

FAQs – Behavioral Health Residential Facility Software

What is residential treatment software, and why do I need it?

It’s a specialized EHR designed to meet the unique needs of residential behavioral health programs—including care coordination, billing, documentation, and compliance.

How does residential treatment software help with Medicaid billing?

With built-in tools for Medicaid and third-party billing, an EHR like AWARDS helps you avoid costly denials. With real-time error checks, audit-ready reports, and easy claims tracking.

What features should I look for in EHR software for behavioral health residential facilities?

Look for an all-in-one platform that was actually built for residential care— not patched together. Key must-haves:

Shared client records across programs
HUD + Medicaid billing support
Integrated compliance tools
Customizable workflows
Strong reporting and audit functionality

What’s the difference between inpatient and residential mental health treatment?

Inpatient is short-term and hospital-based. Residential is longer-term,
community-based, and focused on recovery and stabilization.

How does residential treatment software support compliance and billing?

AWARDS tracks documentation requirements across HUD, OMH, OASAS, and more—while making it easy for your team to stay on top of notes, assessments, and reporting without falling behind. Built-in checks and reminders help your team stay audit-ready.