Our Team

Meet the people behind the software.


Favorite Sandwich: Indisputably the "Nancy Special" (Chicken & Eggplant Parm combo) at Claudia's Grinder Shop in Farmington, CT (my hometown).

Tyler Hoffman


Favorite Place: Any place out in nature, preferably somewhere with lots of trees!

Melissa Seymour

VP, Customer Experience

Marlowe Greenberg


Favorite Cereal: Frosted Cheerios

Tricia Ackerman

VP, Sales & Marketing

Favorite Cereal: These days... Special K w/ protein and lots of sugar.

Brian Morris


Favorite Hobby: Dragonboating

Sri Vijayasarathy

VP, Product & Engineering

Success & Implementation

Favorite Cereal: I am a granola/muesli guy, but if I stray, it's generally towards Cinnamon Toast Crunch!

Paul Rossi

Head of Customer Advocacy, AWARDS

Favorite Cereal: Lucky Charms - they're magically delicious!

Ryan Harris

Director of Client Services, FCM

Favorite Place: Guinea-Bissau, West Africa, where I did my Peace Corps service.

Laura Marshall

Head of Customer Success, AWARDS

Favorite Place: We love doing road trips for our family vacations and have hit many spots in New England. Maine is a family favorite, for the scenery and the seafood.

Rachel Miller

Senior Success Manager, AWARDS

Favorite Sandwich: In general I'm a sucker for Reuben, although I prefer Pastrami to Corned Beef.

Yehuda Charm

Senior Success Manager, AWARDS

Favorite Cereal: Reese's Puffs.

Kelly Pickell

Senior Success Manager, AWARDS

Favorite Place: My partner and I are currently working through the U.S. National Parks. To date, The Grand Tetons has been my favorite spot.

Erin McDonnell

Senior Success Manager, AWARDS

Favorite Place: Anywhere where I can see the ocean.

Sarah Galena

Implementation Manager, AWARDS

Ben Bar

Implementation Manager, FCM

Loren Shelly

Implementation Consultant, AWARDS

Jessica Adrian

Implementation Consultant, AWARDS

Services & Support

Juliette Palmer

Head of Professional Services, AWARDS

Meghan Branca

Integrations Manager, AWARDS

Favorite Place: Negril, Jamaica. It has the best water I have ever swam in. It is clear, calm and warm. I am not a fan of water that I cannot see my feet in.

Natalie Wright-Umoh

Training Manager, AWARDS

Kris LoPresto

Trainer, AWARDS

Favorite Time Period: The early 90s, somewhere between 1990 and 1994, if we're able to time travel that is! For me, these were the best years for music, Grunge!

Josh Clickman

EHR Billing Manager, AWARDS

Favorite Cereal: Honey Nut Cheerios

Karen Sagor

Billing Specialist, AWARDS

Favorite Cereal: Frosted Flakes

Samantha Danko

Program Manager, Billing, FCM

Jasmine Pascal

Billing Specialist, FCM

Favorite Place: My favorite place to visit with my family is Lake Michigan.

Angela Scott

Support Manager, AWARDS

Favorite Cereal: Grape Nuts

Bret Gillan

Support Specialist, AWARDS

Favorite Cereal: Frosted Flakes

Kevin Schweitz

Support Specialist, AWARDS

Favorite Sandwich: Corned beef topped with Swiss cheese and coleslaw on grilled rye, pickle spear on the side.

Emily Lovrince

Support Specialist, AWARDS

Kristine Lindo

Support Specialist, FCM

Favorite Sandwich: A bodega special - 'The Chopped Cheese'

kristin soerianata

File Sync Specialist, FCM

Favorite Cereal: Cinnamon Life

April Cardinal

Documentation Manager

Sales & Marketing

Favorite Place: Chesapeake Bay or anywhere I can go by boat.

Jim Butz

Strategic Sales & Marketing Manager

Favorite Cereal: Grape Nuts

Paul Lieberman

Account Executive

Jackie Ward

Account Executive

Favorite Cereal: Used to be Cinnamon Toast Crunch but that was before Trader Joe's Very Berry Clusters.

Elliot Massuda

Strategic Partnerships Manager

Favorite Sandwich: Black pudding w/ caramelized apple, blue cheese, mustard aioli + rocket on a sourdough ciabatta @Oxmantown. Life-changing.

Ronan Martin

Digital Growth Lead

Favorite Place: Taiwan, where my parents grew up, for its amazing food and perfect blend of urban and island life.

Jessica Tien

Content Marketing Manager

Product & Engineering

Favorite Food: Weak to any Korean friend chicken place

Phyllis Sun

Senior Product Designer

Favorite Food: A good blue cheese is hard to beat

Emily Nell

Product Manager

Favorite Cereal: Cheerios

Aviva Wachsman

Product Manager

Favorite Sandwich: French Dip

Corey Schomer

Principal Software Engineer

Favorite Pastime: Finding new ways to convince myself that watching TV has value

Katherine Erickson

Lead Engineer

Favorite Cereal: Cinnamon Toast Crunch

Jon Wadsworth

Senior Staff Software Engineer

"The greatest mistake you can make in life is continually fearing that you'll make one." - E. Hubbard

Thomas Powers

Staff Software Engineer

Favorite Sandwich: Nothing beats an authentic Philly Cheesesteak!

John Bauer

Senior Frontend Developer

There's nothing better than a caffè macchiato to start and end the day.

Ryan Marshall

Senior Staff Software Engineer

Zachary Nichols

Senior Software Engineer

Favorite breakfast/lunch/dinner: Buffalo chicken anything

Kyle Quilty

Software Engineer

The Dalai Lama walks into a Subway and says: "Make me one with everything"

Juan Varela

Software Engineer

Favorite Sandwich: a good traditional Banh Mi

Dan Puttick

Software Engineer

Favorite Cereal: Kellogg's Frosted Flakes

Pavel Tkalenko

Software Engineer

Favorite Place: Red River Gorge, Kentucky

Sarah Laine

Software Engineer

My favorite fruit is the orange, no competition

Wilson Fong

Software Engineer

Favorite Place: Place: Beavertail State Park, Jamestown, Rhode Island

Alex Griffith

Software Engineer

Favorite Place: Torch Lake in Michigan

Tanya Coraci

Quality Assurance Manager

Lucky Charms/Shrimp Po'Boys/Anywhere in New Orleans - Who Dat!

Shannon Picou

Quality Assurance Specialist

My favorite spot is a beach called Kameole I in Maui, Hawaii.

Michelle Nevius

Quality Assurance Specialist

Favorite Sandwich: Grilled cheese sandwich and tomato soup on a rainy day

Amy Glover

Quality Assurance Specialist

Favorite Sandwich: The Turkey Club from Court Street Grocers in Carroll Gardens, BK

Alex Attinson

Integrations Manager

How We Got Here

For over two decades we’ve been working with human services providers to transform how we care for each other.

We’re Growing

We’re always on the lookout for talented individuals to join our team. A love of sandwiches is a bonus!