Our Team

LEADERSHIP

Marlowe Greenberg

Founder & Chief Executive Officer

   

Marlowe has worked with nonprofit organizations and local governments as a consultant and educator, and is keenly aware of the philosophical and change-management issues that occur with the integration of new technology. He shapes many of the partnerships that help Foothold serve its client agencies.

Marlowe was previously a partner in the Flores Greenberg Consulting Group, where he directed projects for organizations such as Cisco Systems, Inc., the National Board for Professional Teaching Standards, and the City of Detroit. He also taught Microeconomics and Education Policy as well as a project-based class for graduate students at the University of Michigan Ford School of Public Policy. Prior to that, Marlowe worked at the Democratic Leadership Council’s think tank and Jobs for the Future in Boston, MA.

Marlowe graduated from Vassar College with honors. He holds a BA in Sociology, and completed coursework in Philosophy. He received his Master’s of Public Policy degree from the University of Michigan. He is a member of the Association of Public Policy Analysis & Management as well as the American Political Science Association. Marlowe is also an adjunct professor at the Milano School of Business at the New School University in New York City.

Nick Scharlatt

Founder & Chief Marketing Officer

   

Nick is involved with Foothold Technology’s client relationships as well as sales and marketing. In addition to working with agencies, he works with nonprofit membership associations and local and national governments. Agencies should benefit from the experience of other agencies and keep up to date with the most recent government mandates. He helps this important information reach all stations in the Foothold universe.

Nick came to Foothold Technology after several years in the private sector, working in sports media and business. Formerly a Director of Sales and Marketing at The Sporting News magazine, he spent time at ESPN Classic, Major League Baseball and CBS Sports during the Albertville Olympics; he has also worked as a sous chef at the Boonville Hotel in Northern California.

Nick graduated from Vassar College with a BA in English. He is an advisor to GrowNYC, which runs and supports environmental programs throughout NYC, such as school gardens, farmers markets and recycling programs.

Tom Mitchell

Founder & Chief Technology Officer

   

Tom is responsible for the original development of the AWARDS application, having served in the nonprofit social service and housing community as a software designer and network administrator for decades. He has worked closely with providers in NYC to design and develop database applications that monitor contract compliance, facilitate Continuous Quality Improvement, capture all information for oversight agency reports, and provide internal monitoring of data quality and agency performance.

Tom is knowledgeable and experienced in data modeling and database design. His expertise includes the LAPP architecture (Linux-Apache-Postgres-PHP). Tom has particular insight into usability issues resulting from his direct interaction with line staff and supervisors doing their day to day work with the application for many years. He has dedicated his life to making technology work for nonprofits.

CLIENT SERVICES DIVISION

Paul Rossi

Director, Client Services

 

As Foothold Technology’s Director of Client Services, Paul oversees a diverse team of Senior Project Managers, Implementation Consultants, Billing and HMIS Specialists supporting clients in process development, implementation planning, database administration and training. Prior to joining Foothold Technology as their Philadelphia based Director of Homeless Information Services in 2001, Paul spent more than ten years in Los Angeles providing direct client services to the homeless and those living with HIV/AIDS as well as serving as the Director of Programs for the Los Angeles Homeless Services Authority.

From his experiences in both the public and private sectors, Paul brings a unique perspective to the nonprofit/social service arena and a keen interest in improving the efficiency of social service delivery. Using his technical expertise, program management and client service experiences, Paul helped to develop the HMIS version of AWARDS.

In 2014, Paul was named to the Board of the National Human Services Data Consortium (NHSDC), an organization focused on developing effective leadership for the best use of information technology to manage human services.

Paul is a graduate of the University of Miami.

David Bucciferro

Senior Advisor

   

David came to Foothold Technology after more than 25 years at the New York State Office of Mental Health (NYSOMH), most recently serving as the Director of the Rehabilitation Services Unit. He brings a visionary yet practical insight into program development, budgeting, performance management, and compliance culled from a distinguished career in mental health services. David started his career at the NYSOMH in the Budget Unit and then joined the Bureau of Psychiatric Rehabilitation, where he worked with community-based providers to develop and improve a broad range of services including employment, Psycho-Social Clubs, ACT and other support and outpatient programs. During this time, he worked with both private and public stakeholders to effect significant changes to the system of care. His accomplishments include the creation of the first fully Medicaid funded program in the nation dedicated to the delivery of Psychiatric Rehabilitation Services (IPRT) and the creation of an innovative person-centered, recovery-focused benefits package (PROS).

In his current role, David shares his experience and technical expertise in developing compliance and program standards with providers and local governments across the country, with an emphasis on best practices for data collection and evaluations protocols. David graduated from Siena College with a BS in Chemistry and was trained in Psychiatric Rehabilitation by the Boston University Center for Psychiatric Rehabilitation. He is a recipient of the NYAPRS President’s Award and currently serves on the Board of Education in New York’s Capitol Region.

Yehuda Charm

Senior Project Manager

 

At Foothold, Yehuda is responsible for ensuring clients receive the support they need to implement AWARDS successfully. He particularly enjoys working with agencies to utilize the data they collect in AWARDS to inform agency decision making. Before coming to Foothold, Yehuda worked for various nonprofits. At the National Jewish Council for Disabilities he created and implemented social recreational programs for people living with disabilities, later advancing to supervising all of the programs in the metro New York region.

Yehuda is a graduate of Yeshiva University with a BS in Psychology and Sociology, and a Master’s of Social Work from the Wurzweiler School of Social Work.

Laura Marshall

Senior Project Manager

 

Laura focuses on long-term client relationships as well as usability design work. She supports agencies from Alaska to Maine to Tennessee to achieve maximum benefit from using AWARDS. Before Foothold, her professional experiences included analyzing financial strategies to increase New York State’s investment in the human services sector, managing the East African division of a nonprofit organization focused on youth development, and Peace Corps service in West Africa.

Laura earned a Master of Science in Nonprofit Management from The New School University, a Master of Theological Studies from Harvard University, and a BA in Comparative Religion from Wesleyan University.

Rachel Miller

Senior Project Manager

   

Prior to joining Foothold Technology, Rachel worked in both the nonprofit sector and New York City government. Her nonprofit experiences began with direct service provision and moved on to program/contract monitoring and data collection for a variety of behavioral health programs. In this role she also assisted in the implementation of a new electronic health record, training staff to utilize the system and improving the agency’s ability to meet all reporting requirements. Rachel also worked at the NYC Division of Mental Hygiene, where she coordinated the development of state-mandated local government plans for NYC’s mental health, substance use and developmental disabilities services.

In her role at Foothold, Rachel uses her varied work experience to develop and maintain relationships with customer agencies, helping them with their ongoing use and expansion of AWARDS. In this capacity she works with Foothold customers to harness their database and think critically about how they can use and improve their data. Rachel also participates in internal AWARDS development projects, bringing forward customer requests to ensure Foothold’s ongoing enhancements to the database address the real needs of our customers.

Rachel graduated from SUNY Binghamton with a BA in Anthropology, and earned a Master’s of Public Administration degree from the Maxwell School of Citizenship and Public Affairs at Syracuse University, with a Certificate in Information Technology Policy and Management.

Juliette Palmer

Senior Project Manager

   

Juliette is committed to bringing the benefits of technology to nonprofit management by creating systems for effective service delivery and inter-agency communication. She came to Foothold Technology having worked in a variety of social service settings in New York City, primarily in the areas of housing and homelessness. She has provided direct services for tenants facing eviction, supportive housing residents, and formerly incarcerated individuals. She is also experienced in advocacy and community organizing, program development and management, program evaluation, grant-writing, supportive housing development, and alcohol and substance abuse services. Juliette has managed the implementation of AWARDS at several large multi-service agencies, and brings this first-hand experience to her work with Foothold’s clients. She is especially attuned to the privacy and confidentiality concerns of social service agencies.

Juliette graduated from the University of Michigan with a BA in sociology and is pursuing a Master’s degree in Social Work at Hunter College.

Sarah Galena

Implementation Consultant

   

Sarah works with Foothold clients to ensure that their implementation of the AWARDS software is a positive experience and a seamless process. Sarah came to Foothold from HHS-Connect, where she was a training and outreach specialist for ACCESS NYC, a project of the New York City Deputy Mayor’s office that leverages technology to provide better Social Services. Sarah has extensive software training experience in nonprofit organizations. She has also assisted organizations in implementing technology into their service delivery models. Prior to her work for the City of New York, Sarah was a program director at the National Jewish Council for Disabilities where she created recreational programs for adults with developmental disabilities.

Sarah graduated from the University of Maryland with a BS in Special Education and a Master’s of Education with a focus on Transition Planning.

Erin McDonnell

Implementation Consultant

   

As an Implementation Consultant, Erin works with agencies to facilitate a seamless integration of AWARDS into daily service provision. Erin comes to Foothold Technology with nearly 10 years of program management experience in a variety of nonprofit settings. Most recently, Erin was the Program Evaluator for the Committee on Temporary shelter, where she administered AWARDS and program evaluation efforts for Vermont’s largest homeless service provider. Previously, Erin worked to create a nationally used K-12 curriculum for child sexual abuse prevention and spent nearly 5 years supporting survivors of domestic and sexual violence.

Erin has volunteered facilitating support groups for women in corrections who have used force against a partner. As a student, Erin graduated with honors from Saint Michael’s College with an M.Ed in Secondary Education and a focus in Curriculum Design. Erin graduated from Saint Michael’s College with a B.A. in Political Science and a minor in Gender studies.

Janaki Parthasarathy

Implementation Consultant

   

Janaki works with Foothold’s new clients to integrate usage of AWARDS into their programs and manage the associated organizational changes. She came to Foothold with a background in helping nonprofits adapt to new technology. Prior to joining Foothold, Janaki worked with a wide range of human services organizations to integrate benefits-screening processes into their workflows, allowing low-income families to more easily access benefits such as Medicaid, SNAP (Food Stamps) and Child Care Assistance. She started her career in implementation working with the Early Care & Learning Council, a statewide network of Child Care Resource & Referral agencies, to implement a resource & referral software throughout its network.

Janaki has volunteered as an advocate for survivors of domestic violence, sexual assault and child sexual abuse, and was a member of the Albany County Community Accountability Board, a program that provides alternatives to the traditional criminal justice system for offenders of non-violent crimes. As a student, she interned with the NYC Department of Homeless Services and the Mayor’s office in the City of Ithaca. Currently she volunteers with PAWS New York, walking dogs for elderly and/or disabled NYC residents.

Janaki earned a BA in Anthropology (Concentrations in Feminist, Gender & Sexuality Studies and Asian-American Studies) and a Master’s of Public Administration from Cornell University (Concentration in Human Rights & Social Justice).

Joelle Pierre Louis

Implementation Consultant

   

Joelle is a member of the Implementation Team. Before coming to Foothold Technology, Joelle worked as a Respiratory Therapist at Saint Francis Hospital. She also spent much of her time volunteering for NYC based Housing Works, a non-profit organization providing services to individuals suffering from AIDS/HIV or homelessness, where she spear-headed their Patient Portal Project.

Joelle graduated from Long Island University with a BS in Respiratory Care and a Master’s of Public Health with a concentration in Health Education, Advocacy and Communication. As a graduate student, she participated in the Health Research Training Program as an evaluation intern at the New York City Department of Health and Mental Hygiene in the Bureau of HIV/AIDS Prevention and Control, where she assessed trends and outcomes among PLWHA in NYC participating in the Positive Life Workshop program. The program engages adults living with HIV/AIDS to increase HIV self-management.

Ivy Raff

Implementation Consultant

   

As an AWARDS implementation consultant, Ivy works with new agency clients to manage a smooth integration of the software into their daily operations. She is also a member of Foothold’s Connected Care team, assisting programmers with developing care coordination functioality. Ivy has a passion for helping social services agencies help themselves. She has worked as a program evaluator at Project Renewal, where she assisted in implementing AWARDS and trained line staff in its use. Subsequently, Ivy oversaw the Department of Social Services’ program budget at the New York City Mayor’s Office of Management and Budget, working with that agency to minimize service impacts in the face of budget reductions.

Ivy is a marriage officiant, and has volunteered teaching yoga to GLBTQ youth in foster care, as well as tutoring adults in the Spanish-language GED. Ivy graduated with honors from Fordham University with a double BA in Economics and Psychology and from Baruch College with an MPA in Policy Analysis and Evaluation.

Sara Tunick

Implementation Consultant

   

Sara works with new Foothold Technology clients to smoothly integrate AWARDS into their daily workflows. She came to Foothold with a strong belief that technology can empower agencies to be more focused on their clients and provide better services. Previously, she worked with LGBTQ homeless youth at the Ali Forney Center, where she was instrumental in implementing AWARDS and training staff. She has also worked with women returning to the community from prison, and survivors of intimate partner and domestic violence.

Sara holds a BA in the Liberal Arts with concentrations in Psychology, Biology and Classical Literature from Sarah Lawrence College and a Master’s of Social Work degree from Columbia University. She is also a co-owner of a marial arts studio, where she studies several forms and holds a 3rd degree black belt in iaido, a traditional Japanese sword art.

Josh Clickman

Billing Specialist

   

Joshua brings over a decade of customer service expertise to Foothold Technology, with the majority of that time spent fully supporting a web based EHR as Director of Customer Service. Joshua’s primary focus has been to assist behavioral health agencies with their electronic billing, financial, and data base reporting to better optimize their software experience and increase revenues.

With Foothold, Joshua is the Billing and Finance Team Lead where he is responsible for providing sound billing/financial guidance to clients, orchestrating BillingBuilder demos, and providing imaginative solutions to further enhance the AWARDS billing and finance module.

Karen Sagor

Billing Specialist

   

Karen joined Foothold Technology in 2011 with over 12 years of experience in Behavioral Healthcare. While much of her experience focused on treating adults coping with mental illness, she also provided counseling and support to children in a clinic setting and in a domestic violence shelter.

Karen was a member of the Quality Assurance team where she developed expertise in PROS, Service Plans and BillingBuilder. She is now a member of Client Services Division where she provides BillingBuilder solutions and support to Foothold Customers.

Karen is a graduate of Cornell University with a B.S. in Electrical Engineering and holds a Master’s degree in Social Work from New York University. In her free time she enjoys knitting, and spending time with her family.

Kelly Pickell

HMIS Specialist

   

Kelly has worked in the nonprofit sector for over almost two decades, starting as the database administrator at a local emergency shelter where he helped to implement AWARDS as their HMIS database. Prior to joining Foothold Technology, Kelly served as the System Administrator and Data Quality Trainer for the Indiana Balance of State Homeless Management Information System (HMIS) where he increased HMIS participation and implemented important data quality measures using AWARDS to help improve the quality of homeless reporting in Indiana.

Kelly serves on the Client Services team at Foothold Technology as one of the HMIS Specialists. Kelly assists HMIS agencies in implementing AWARDS, increasing data quality, running reports, understanding regulations from HUD and the federal partner agencies, and answering HMIS-related Help Desk tickets. Kelly is a graduate of Anderson University with a BA in Computer Science. Kelly lives in northern Indiana with his wife and young son, alongside their three dogs, two cats and other small animals.

QUALITY ASSURANCE DIVISION

Melissa Seymour

Director, Quality Assurance

   

In 2015, Melissa celebrated her 15th anniversary with Foothold Technology. In her early days with the company she wore many hats, including developing the AWARDS Online Help system and other documentation resources, staffing the Help Desk, and testing new feature developments. Now, as Director of the Quality Assurance team, she oversees those same areas in order to help ensure that AWARDS users have as positive of an experience with the application as possible.

Melissa graduated from the University of Michigan with a BA in political science and communication studies. In her free time she enjoys reading, being crafty, and spending time with her husband and their (many) pets.

Alex Attinson

Quality Assurance


Alex has a focus on implementing and supporting Connected Care solutions that help AWARDS agencies remain competitive in the modern behavioral healthcare landscape. His work includes ensuring that both agencies and Foothold alike are using AWARDS as Certified Electronic Health Record Technology, facilitating interoperability connections, integrating E-Labs, and working with partners to implement different medical technologies in AWARDS. He was a stakeholder in the AWARDS Redesign project and is always on the lookout for new technologies to help Foothold and AWARDS users alike.

Alex joined Foothold in 2008 as the inaugural member of the Summer Intern program and has been with the company full time since 2009. He graduated from Emory University with a BA in History and Economics (ODE). He’s an avid cyclist who enjoys biking to work and in the past he’s volunteered as a certified Emergency Medical Technician (EMT-I/85).

Tanya Coraci

Quality Assurance

   

As part of the Quality Assurance team at Foothold, Tanya is responsible for a variety of tasks which include creating documentation and online training films for clients, testing new AWARDS functionality and assisting with monthly system deployments. With a background in corporate training, she also assists with the training of new AWARDS users. She is a member of the Usabiilty Task Force within Foothold, which is working to redesign AWARDS and modernize the user experience. Her previous professional experiences include teaching leadership development and coaching skills, creating training manuals and standard operating procedures for financial organizations, testing software enhancements, and coordinating the training needs of a corporate merger among two leading life insurance companies.

Tanya earned a BS from Michigan State University with a major in Mathematics, and while doing so spent three years as a Calculus teaching assistant. She then graduated from Davenport University with an MBA in Strategic Management. She has a special interest in performance improvement. In her spare time, Tanya enjoys attending MSU football games, and volunteering for the Alpha Omicron Pi International Fraternity where she supports young women in leadership positions.

Bret Gillan

Quality Assurance

 

Bret has worked in software and technical support for over a decade and now applies the skills he’s developed in the troubleshooting of a wide variety of technology to finding solutions to AWARDS’ users challenges. Bret has worked as a support specialist at The CBORD Group, Inc. and is a former employee of TransPerfect Translations where he was a senior support specialist and application analyst.

Bret is a member of Foothold Technology’s Quality Assurance team and responds to help desk requests, writes FAQs and documentation for the AWARDS Online Help, and tests AWARDS newest features before they are deployed. He graduated from SUNY Oswego with a BS in Cognitive Science. In his spare time, Bret plays video and tabletop games, watches horror movies, and listens to obscure music.

Amy Glover

Quality Assurance

 

As a member of the Quality Assurance team at Foothold, Amy is responsible for a variety of tasks including creating online help documentation, participating in development projects for new features and enhancements, testing new AWARDS functionality, and providing technical support of the application. Before joining Foothold, Amy was the Director of Quality Improvement for Residential Services at The Bridge, a New York City nonprofit that provides wrap-around behavioral health and housing services to adults with mental illness and a history of homelessness.

Having been a former AWARDS end-user at The Bridge, Amy is in a unique position to understand the needs of current users. She is committed to providing Foothold customers with the tools they need to use AWARDS effectively, and ensuring that they have a positive and meaningful experience with the application.

Amy joined Foothold Technology with a decade of experience working in the behavioral healthcare field, including mental health, substance abuse, residential services, adult and youth services. She earned a BS in counseling from Newman University and holds a Master’s degree in Social Work Administration from Columbia University. In her spare time, she uses her knitting and crocheting skills to donate hand-made items to charitable organizations that provide blankets and clothing to people in need.

Emily Lovrince

Quality Assurance

   

Emily joined Foothold Technology with experience in social science research and case management in work readiness programs. As an investigator for a capacity-building study for nonprofit organizations in Detroit, she understands the need for affordable and functional technology. Emily also worked for a municipal human resources department, with experience in reporting to all levels of government and insurance providers.

Emily uses her diverse background as a member of the Quality Assurance team to provide Help Desk support to AWARDS users. Emily is a graduate of Wayne State University and holds both her BA and MA degrees in Social Work.

Michelle Nevius

Quality Assurance

   

Michelle joined Foothold Technology after working for over a decade for HELP USA, a social service agency in New York. She also was Project Renewal’s project manager for their AWARDS implementation. After working for five years as a customer of the AWARDS software, she became a Foothold Technology employee. As part of the Quality Assurance team, she provides user support, helps implement new software features, and works as a member of development teams for software enhancements.

Michelle received her B.A., M.A., and M.Phil. degrees from Columbia University, studying ancient history, archaeology, and art history, which she also taught both at Columbia and Hunter College. A New York City expert, she is the author, with her husband, of three books about the city.

Angela Scott

Quality Assurance

   

Angela came to Foothold Technology with over 20 years of experience in a municipal human resources department. She was involved in many different aspects of human resources including recruitment, payroll and working with worker’s compensation, short term disability and health care insurance providers.

At Foothold, Angela is a member of the Quality Assurance team providing Help Desk support to AWARDS users. In her spare time she enjoys spending time with her family.

TRAINING DIVISION

Jack Herzberg

Director, Training Division


Jack brings over 15 years of social service experience to his training work at Foothold. He was a core group member of Stop AIDS Orange County (California) and trained other volunteers to facilitate the program as it expanded. He was Director of AIDS Response Program, a community-based prevention group, and later implemented an HIV education program for substance abuse agencies for the Orange County Healthcare Agency. As a contractor for the California State Office of AIDS, he trained professionals and volunteers to administer HIV pre- and post-test counseling throughout the state, and ran the state-funded HIV test sites for the City of Long Beach Health Department. As a case manager for AIDS Services Foundation Orange County, he worked with multiply-diagnosed clients and later worked as Housing Coordinator, creating several housing programs and training staff at county agencies in the implementation of these services.

Jack graduated from the University of California Irvine with a degree in Social Ecology and holds a Master’s of Social Work from California State University, Long Beach. He is a member of the American Society for Training & Development and the National Association of Social Workers. As a community volunteer, Jack enjoys working with agencies that support gay and lesbian youth.

Meghan Branca

Trainer

   

Meghan joined the Foothold team after 10 years in the social services field implementing supports and services for individuals with autism, and leading pre-service training of front-line staff within the Northern Region of New Jersey. Meghan is a strong advocate for individuals with intellectual and developmental disabilities.

At Foothold, Meghan is a member of the Training Division. She graduated with a BA in English from William Paterson University in Wayne, NJ.

Kris LoPresto

Trainer

   

After five years of client training and help desk support for a web-based timekeeping application, Kris joined the training team at Foothold. He previously worked as a producer and technical director for a variety of radio personalities, including Rachel Maddow and Marc Maron. When Kris isn’t traveling or running marathons, he is at home in Brooklyn with his beautiful wife, Erin, and two cats, Calvin and Walter.

Kristen McLaughlin

Trainer

 

Kristen joined Foothold Technology after working for 4 years at a community-based, nonprofit agency that offered recovery-oriented mental health, vocational, and residential services. Before joining Foothold, Kristen was the Head Employment Counselor at an Assisted Competitive Employment program who worked with justice involved, mental health consumers to secure and maintain employment.

At Foothold, Kristen is a member of the Training Division. She graduated with a BA in Psychology from Salve Regina University and a MA in Forensic Psychology from John Jay College of Criminal Justice.

Shannon Picou

Trainer

 

Shannon Picou joined Foothold Technology after working 7 years as an Instructional Technology Coordinator for the Research Foundation of SUNY’s non-profit Advanced Technology Training and Information Networking (ATTAIN) program. As a passionate educator for ATTAIN, Shannon helped narrow the widening technology divide within low socio-economic communities by providing youth and adults ongoing technology, educational, and workforce development through the use of state-of-the art technology. She also provided advance instruction in their Microsoft Office Specialist Certification program through close partnerships with Microsoft and Certiport, Inc. Collaborative efforts were key as Shannon partnered heavily with other non-profit community agencies to provide quality educational and vocational support, rehabilitation services, and senior assistance. As a result of her consistent efforts, she was the recipient of the Community Excellence Award of 2014.

Shannon has become a member of the Training Division at Foothold. She is a certified teacher and graduated Cum Laude from Louisiana State University with a BS in Education. She is also an adjunct High School Equivalency instructor for the Queens Educational Opportunity Center of York College. In her spare time, Shannon enjoys traveling, spending time with her beautiful cat, eating Creole/Cajun cuisine, and rooting for her favorite football team, the New Orleans Saints. Who Dat!

Elizabeth Reina

Trainer

 

Elizabeth joined Foothold Technology after almost 10 years in the nonprofit social services field, working as an employment counselor for people on parole in New York City, and working with people with a history of homelessness. Before joining Foothold, Elizabeth was the Associate Program Director of a supportive housing program for formerly homeless senior citizens.

At Foothold, Elizabeth is a member of the Training Division and is a contributor to the Quality Assurance Team. She graduated with a BA in French and an MSed in Counseling from Alfred University in Western, NY. In her spare time, she serves as the President of the Alfred University Alumni Council, and is a member of the Alfred University Board of Trustees.

SALES & MARKETING DIVISION

Jim Butz

Account Manager


Jim is responsible for working with future Foothold Technology clients. He has been working with and advising nonprofit agencies on their technology needs for over a decade. He understands that data is the number two assest at most human services agencies, right behind their people, and wants to help agencies leverage that for quality of service, funding, and overall vision of the agency. Prior to Foothold, he owned and operated his own business for 12 years. He has helped fuel the growth of the company around the country, particuarly in the south and western parts of the United States.

Jim graduated from Loyola University in Baltimore, MD with a BA in Business Management. He currently volunteers his time to various children’s organizations and local community events.

Dan Heimerle

Account Manager

   

Dan brings a unique blend of information technology and business experience to Foothold. After learning how Fortune 500 corporations utilize technology to reduce costs, improve service and measure results, Dan decided to move to the human service sector, bringing this unique perspective with him. He has provided his expertise to some of the nation’s first successful RHIO and medical home projects which are now being implemented across the country as part of the integration of primary and behavioral healthcare. He has also helped human service agencies collaboratively merge their business processes with efficient information systems to improve their clients’ access to a broad scope of services and optimize outcomes across a consortium of providers. He provides our clients with recommendations on how to best leverage technology to achieve their goals with contextual knowledge of the nuances of human service agency operations and the populations they serve.

Paul Lieberman

Account Manager

   

Paul brings a diverse set of sales and operational support experience to the organization. Prior to joining Foothold, he served as the Senior Account Manager for a Gold Certified Microsoft partner specializing in the custom development of personal health records. In his other technology roles, he has represented a national virtual conferencing company, performing as senior business liaison between the account services team, engineering group and end-users. While at the Equitable Life Assurance Society of the United States in New York City, Paul served as a Vice President in the Management Information Services area where, with a professional staff of 30 MBAs, PhDs and technical consultants, he managed all software development, beta-testing, marketing and roll-out activities for the Agent Support Center. He went on to become the Agency Chief Operating Officer of one of Equitable’s largest field sales organizations where he directed the operational support of 350 field representatives.

Paul earned a BA from the University of Redlands in Redlands, California and attended Loyola University of Los Angeles School of Law.

Elliot Massuda

Inside Sales Manager

   

Elliot has over a decade of experience in sales and management, as well as five years in nonprofit leadership. At Foothold, he leads the sales team in achieving key benchmark goals. He takes great pleasure in helping human services agencies understand the benefits of AWARDS and Foothold Technology. Prior to Foothold, Elliot was a top sales executive for a leading real estate division located in Chicago, IL. For five years, he served as board member—and then later as president—for the Gotham Knight Rugby Football, a Division III, nonprofit rugby club located in New York City. Elliot uses his leadership and sales background to continue the impact Foothold has on the social services industry.

Elliot earned his BA from Northwestern University, where he dove competitively all four years. He currently enjoys rugby, tennis, and cooking.

Tony Bey

Account Executive


Tony came to Foothold with prior experience in the behavioral health field. Hailing from Baltimore, Tony previously worked for Gaudenzia, where he managed clients needing assistance with mental health, substance abuse, and criminal justice matters. In this role, Tony witnessed the many challenges of not having the assistance of modern day technology to help ease the documentation process for case management. Tony works to help other agencies understand the importance of implementing modern-day technology to help the agency function as a whole and boost morale in the office. He graduated from the University of Maryland with a BA in Criminology and Criminal Justice. In his spare time, he can be found running with his dog Knuckles or breaking a sweat doing Hot Yoga.

Zoe Kershner

Account Executive

   

Zoe joined Foothold Technology with previous experience in the nonprofit and social service field. Zoe has a passion to help organizations work towards their missions and goals to better their communities. In addition, Zoe has volunteered for special needs youth organizations such as the Jewish Community Center’s Inclusion Program and Kids Enjoy Exercise Now. She also interned at Jewish Women International in Washington, DC doing development work and advocating against domestic violence.

Zoe is a graduate of The University of Maryland with a BA in Psychology and a BS in Family Science.

Saliym Mulrain

Account Executive

   

Saliym joined Foothold inspired to grow the community of AWARDS users and help bring more services to more people efficiently and effectively. He hails from Boston by way of Trinidad, the land of steel pan and calypso. The fact that he spent his childhood between both places is reflected in his friendly and unique, blended accent.

Saliym graduated with a BA in Television and Film from St. John’s University. He worked on multiple TV shows, including Nurse Jackie and Gossip Girl, before leaving the film industry. Now a Brooklynite, he likes to travel in his spare time, with more than four continents and 14 countries under his belt to date. His sense of adventure extends to his palate–he’s eaten a lot of meats that people would never dare touch, i.e., possum, alligator, ostrich, impala, and iguana.

Jackie Ward

Account Executive


Jackie Ward is a member of the Foothold Technology Sales Division and combines her unique skill-set to serve as a key asset to the organization as a whole. Prior to joining Foothold Technology, Jackie developed a passion for providing solutions to clients as a Wall Street Sales Executive at top tier firms including a financial software company. As a result, Ward provides an in-depth understanding of how technological solutions support the passion of her clients. Jackie strives to help members of the human services community by proactively identifying their needs and ultimately offering customized solutions that reflect the best practices of the industry.

Jackie brings a wealth of expertise and an understanding of the industry from her graduate studies in Mental Health Counseling. Jackie is a student member of the American Counseling Association, is an esteemed member of the Counseling Honors Society, Chi Sigma Iota, and has been recognized by the ACA for her published works. Jackie continues to pursue her doctorate in Counseling Psychology and is a graduate of The Rutgers Business School and Rutgers University. In addition to her fulfilling career, Ward enjoys volunteer work, playing the piano, and spending time with her family.

David Woody

Account Executive


Dave brings a unique set of skills and experience to the organization. Prior to joining Foothold, he worked in financial software sales for five years, and then in secondary education for three years. He received the Segal AmeriCorps Education Award for serving over 2000 hours at an employment and training agency for at-risk youth in Oakland, CA. Dave believes Foothold is helping to bring more services to more people, more efficiently. He is a graduate of The Catholic University of America with a BA in Philosophy.

Jeremiah Dameron

Marketing

 

As part of the marketing team, Jeremiah works with Foothold staff and clients to promote stories that focus on the positive impact technology can have on both service delivery and agency efficiency. He has worked in the nonprofit, public and private sectors in multiple disciplines including human services, emergency management, and volunteer management. Before joining Foothold, Jeremiah led several projects to support organizations integrating technology into their operations. He led a large citywide pilot program aimed at creating a multi-agency coordination plan and a shared online case management system, and in several capacities, supported organizations across the nation with their efforts to implement technology into their service delivery models. Jeremiah has extensive planning and training experience with nonprofit organizations and has worked with hundreds of agencies to evaluate programs, encourage collaboration, and help those agencies find unique ways to share their stories of success.

Jeremiah earned a BS in Political Science/International Affairs from Georgia State University. He’s a volunteer with several nonprofit organizations and spends his free time traveling, cycling, exploring historic sites, and catching as many live music performances as possible.

Ali Doyle

Marketing

   

Born and raised in New Jersey, Ali Doyle graduated from the University of Rhode Island with a BA in Journalism and minor in Sociology. She then entered the world of marketing, lending her writing expertise to ad agencies, communications companies, and nonprofit organizations. She eventually turned to freelance copywriting, advancing such organizations as Century 21, Curves, and New York-Presbyterian Hospital by penning SEO web content, ad campaigns, grants, proposals, and video scripts. Today, she brings her expertise in writing and brand-building to Foothold’s marketing team.

Sarah Morrison

Marketing

 

Sarah is a member of Foothold’s Marketing Department, where she focuses on events, partnerships, and overall marketing strategy. Additionally, she has been the lead for the Foothold Expo, our annual User’s Conference, since 2013.

Sarah graduated from Vassar College with a BA in Film Production, where she completed her study with a documentary short, Trial and Error, which explored the story of a man wrongfully incarcerated for murder for 26 years. Sarah resides in Brooklyn, NY and is an active member of the Vassar College Alumni Association, currently holding duel titles as Reunion Chair and Class Notes Correspondant. In her free time, Sarah enjoys seeing as many movies as possible, skiing, experimenting in the kitchen, Keeping Up With the Kardashians, and slowly making her way to each continent.

Alan Sott

Marketing

 

As a member of Foothold Technology’s Marketing team, Alan handles all things digital. He has a love and respect for new media and digital outlets that feeds an enthusiasm and appreciation for his work. Alan was born in Scranton, PA and is a proud graduate of the McGowan School of Business at King’s College in Wilkes-Barre, PA with a B.S. in Business Administration.

Throughout his career, Alan has been an advocate for how technology can help small business and non-profits and, in fact, had a short stint as the owner of company aimed at providing online fundraising opportunities to school and community based organizations.

When he’s not working, you can find Alan working out or working on good craft beer. He’s a huge football fan and continues to wait for the Philadelphia Eagles to win a championship. #bleedgreen

APPLICATION DEVELOPMENT DIVISION

Shulamis Turin

Director, Application Development

 

As Director of Application Development, Shula is responsible for managing Foothold’s Appdev team. Her focus is to deliver resilient, high-quality, and innovative solutions, while leveraging technology to provide a superior quality product.

Shula joined Foothold over a decade ago and has since successfully led the development team implementing Meaningful Use Stage I & II functionality, including several interoperability components, within AWARDS. These were multi-year comprehensive projects that required coordination with teams in other departments at Foothold.

Overseeing all aspects of the software implementation, her expertise ranges from software architecture, database administration to integrating the Healthcare Enterprise (IHE) within AWARDS. She seeks to ensure that Foothold uses the best talent and tools in the marketplace to implement methodologies that will deliver efficient and effective workflows in human service organizations.

Shula strives to deliver client value, supporting business process transformation and managing complex, large-scale projects. Her passion for technology coupled with an keen interest in constantly improving people’s lives have been the impetus in her involvement in the AWARDS development.

Shula holds certifications from the Computer Institute of Technology, Oracle and has extensive tranining in PHP and framework paradigms.

Leah Bloch

Application Developer

   

As part of the Application Development team at Foothold Technology, Leah assists in the development, maintenance, and improvement of the AWARDS application. As a consultant, Leah has applied her web development and database skills in ASP.NET, VB, C#, CSS, HTML, and Microsoft Sql Server by improving the data mining and reporting tools of a web commerce company. Leah has prioir experience in the nonprofit sector for both an outreach organization and a school for children with special needs. In this capacity, she participated in the database maintenance tasks as well as the automation of various administrative tasks to support fundraising efforts.

Skip Coon

Application Developer

   

Skip has been coding for over 10 years. He has built applications for a variety of industries, ranging from bio technology to restaurants and everything in between. He graduated from Temple University with a BS in Computer Science. At Foothold, he is part of of the Application Development team that implements new features for AWARDS as required by application maturing or as requested by clients. In his spare time, he can be found in the Wissahickon woods mountain biking with his family.

Slawomir Korwel

Application Developer

   

Coming soon.

Ryan Marshall

Application Developer

   

Ryan is a web developer with over a decade of experience and expertise in PHP, HTML5, JavaScript, AJAX, CSS, C# and other web technologies. Prior to joining Foothold, he was involved in multiple open source projects, including content management systems (CMS), shopping carts, and forums applications. His involvement in open source software has heightened his awareness of web security and protection concepts. In his spare time, he enjoys traveling and spending time with his family.

Thomas Powers

Application Developer

   

Thomas comes to Foothold with over 8 years of experience developing full scale database-driven web applications. He has experience working with an array of programming languages and technologies such as PHP, Zend Framework, JQuery, MySQL/PostgreSQL, Java, C++, and more. He has a “never quit”attitude when it comes to his work ethic and prides himself in putting out the best product possible. He believes that if the end user isn’t happy then he didn’t do his job well enough. Thomas is also an avid PC gamer and in his spare time he takes up such challenges as learning video game development and Assembly Language.

Thomas lives in Mississippi with his wife and daughter. He has made numerous contributions to AWARDS. Some of his projects include the ReportBuilder reformat look and feel and the password reset functionality. He most recently worked on the new E-Labs module.

Kyle Quilty

Application Developer

   

Kyle originally came to us with 10 years of professional software development experience under his belt. Driven by his love of programming, he brought with him many technical skills such as PHP, MySQL, HTML5, CSS3, JS, jQuery, and C#. Prior to joining our team, his time was spent developing (and continually expanding upon) an online ecommerce platform used for over 100 custom ecommerce sites and company portals as well as many internal applications to organize and streamline the flow of the company and his coworkers. As a proud father of two, whenever Kyle isn’t behind a keyboard you’ll find him under the sun enjoying his free time with his wife and children.

Corey Schomer

Application Developer

   

Corey joined Foothold with expertise in all areas of application development, including database design and administration, and client and server side development. He has an Associate’s Degree in Information Technology, is a Zend Certified Engineer in PHP and the Zend Framework, and is an Oracle Certified Professional MySQL Database Administrator. He has used his knowledge of these server side technologies along with JavaScript frameworks like jQuery & ExtJS to create scalable, responsive and user-friendly applications.

Pavel Tkalenko

Application Developer

   

Pavel is a web application developer with additional expertise as an information architect, database designer and administrator. He specializes in finding and developing full end-to-end solutions for Foothold clients. His skill set includes PHP, Zend Framework, Perl, JavaScript, AJAX, jQuery, HTML 5, CSS, MySQL, and PostgreSQL.

Aviva Wachsman

Application Developer

   

Aviva brings expertise and experience in all areas of web development- server-side and client side-scripting, database administration, and GUI. Aviva manages projects through the development lifecycle by working with the software stakeholders. She combines her logical and organizational skills with her programming knowledge and creative abilities to develop and enhance AWARDS and its rich features, to the benefit of our clients. Prior to coming to Foothold and after receiving her BA in computer science, Aviva worked for several years in Israel as an application developer for Neve Yerushalayim, a large international nonprofit organization. Aviva also worked as a computer lab instructor and calculus tutor for college students. She was involved in much volunteer work, primarily organizing programs and providing care and assistance for terror victims and hospitalized patients and their families.

Jon Wadsworth

Application Developer

   

Jon has been developing software for many years now in varied sectors such as medical, insurance and securities, and personal finance application. He has worked in the United States and Latin America over the last 8 years and does work on internationalization of applications as well. His interests reside in ERP systems, databases and he has a special passion for open source technology. He is familiar with many programming languages including, Perl, PHP, Node.js among others.

During his time at Foothold he has helped implement various technologies to streamline and make application development more effective and efficient. He has been involved in projects like the Contacts Module Rewrite, Calendar Availability View and most recently setting up the new client-server interface for the home menu.

Aaron Watson

Application Developer

   

Aaron has been involved in the design and development of web applications for over ten years. In his role at Foothold Technology, Aaron spends much of his time implementing the powerful interoperability features found in AWARDS and administering the underlying InterSystems HealthShare platform.

Prior to joining Foothold Technology, Aaron developed PHP and C# applications for a variety of industries including athletics, retail, healthcare, tax collection, and children’s entertainment; worked as a transportation coordinator for NBA and NHL teams; and helped organized a charity drive to bring school supplies to children displaced by Hurricane Katrina. In his spare time, Aaron enjoys travel and his continuing study of economics.

Brian Quigley

Systems Engineer

 

From Fortune 500 companies to supporting the needs of engineers designing semiconductors, Brian brings a wide range of experience to Foothold Technology. Brian has been working with computers from a young age. He spent several years in the United States Navy working with the implementation of modern computers for communications. After his Navy tour, Brian earned his BA in Philosophy from the Pennsylvania State University where logic and working with different systems easily transitioned over to understanding UNIX and other UNIX like Operating Systems such as Linux, OpenBSD, and FreeBSD.

Brian has worked in many different environments as a Systems Engineer such as web hosting, supporting large farms of web servers, mortgage companies, using Oracle running on Redhat, and advertising firms with global installations receiving billions of hits per day. Brian’s experience includes working with bare metal servers, virtualization, the cloud, and different types of configuration management such as Puppet and Salt.

Drew Morone

Systems Engineer

 

Drew started his IT career in online services providing modem and application tech support before the Internet revolution. Soon after, he worked with Tom Mitchell to help create the infrastructure for the original development and implementation of the AWARDS application. Drew has been responsible for the hardware and network infrastructure behind AWARDS since the company’s beginning. His role at Foothold is to help keep the AWARDS application fast, secure and robust, and to help the developers build amazing software.
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