EHR Reviews: Testimonials on AWARDS

Hear What Our Clients Say about AWARDS

AWARDS Is Easy to Use
Foothold Provides Excellent Client Support
AWARDS Is a Time Saver
Auditors Love AWARDS
AWARDS in an Emergency
(click on links for more on each topic)


AWARDS is Easy to Use

EHR Reviews on AWARDS EHR Software: Tracy Faulkner, Federation of Organizations

Tracy Faulkner, Federation of Organizations

EHR Reviews on AWARDS EHR Software: Stephen Gordon, Ali Forney Center

Stephen Gordon, Ali Forney Center

EHR Reviews on AWARDS EHR Software: Sharon Fathi, NYC Dept. of Homeless Services

Sharon Fathi, NYC Dept. of Homeless Services

EHR Reviews on AWARDS EHR Software: Rachel Kriegel, Advance Housing

Rachel Kriegel, Advance Housing

EHR Reviews on AWARDS EHR Software: Paul Joclyn, Unity House

Paul Joclyn, Unity House

EHR Reviews on AWARDS EHR Software: Minori Nakamura, Bailey House

Minori Nakamura, Bailey House

EHR Reviews on AWARDS EHR Software: Michele Meyer, Jewish Service for the Developmentally Disabled of Metrowest

Michele Meyer, Jewish Service for the Developmentally Disabled of Metrowest

EHR Reviews on AWARDS EHR Software: Megan Tejada, Bowery Residents Committee, New York, NY (2016)

Megan Tejada, Bowery Residents Committee, New York, NY (2016)

EHR Reviews on AWARDS EHR Software: Logan Lewis, Camelot Counseling of SI

Logan Lewis, Camelot Counseling of SI

EHR Reviews on AWARDS EHR Software: Kristina Akbar, Baltic Street (2012)

Kristina Akbar, Baltic Street (2012)

EHR Reviews on AWARDS EHR Software: Katherine Moquete, BronxWorks, Bronx, NY (2016)

Katherine Moquete, BronxWorks, Bronx, NY (2016)

EHR Reviews on AWARDS EHR Software: Karla Rinto, APSI

Karla Rinto, APSI

EHR Reviews on AWARDS EHR Software: Jim Zamboni, MHA of CGC

Jim Zamboni, MHA of CGC

EHR Reviews on AWARDS EHR Software: Ed Carpenter, Mended Reeds

Ed Carpenter, Mended Reeds

EHR Reviews on AWARDS EHR Software: Colleen Welder, Hopewell, Middlefield, OH (2016)

Colleen Welder, Hopewell, Middlefield, OH (2016)

EHR Reviews on AWARDS EHR Software: Christal Montague, Palladia

Christal Montague, Palladia

EHR Reviews on AWARDS EHR Software: Bill Hebner, Baltic Street

Bill Hebner, Baltic Street

EHR Reviews on AWARDS EHR Software: 60 Seconds on AWARDS

60 Seconds on AWARDS

AWARDS EHR Reviews on Ease of Use:

I just trained one of our Directors to use AWARDS. She works with vocational clients. She had been afraid of the computer and had asked in the past not to use the old computerized charting system because it was so hard to learn. After one hour-long training, her exact words were: “I wrote down all the instructions you gave me, and came in at 7:30 AM this morning because I thought it would take me an hour and a half to teach myself the system. It took ten minutes!”
Laurel A. Carpenter, Director of Clinical Administration, The Bridge, Inc.

I was just talking to a supervisor in one of our programs that’s planning to go live in February (or thereabouts). He mentioned that he had been poking around in the software, so I asked him how he was feeling about it. He said, “It’s pretty easy to use – you would have had to stop at Atari to have trouble using it. Since I’m old enough to remember Atari, I thought this was a pretty positive statement on the software’s ease of use.
Guy Ricci, Jr., Deputy Executive Director – Administrative Operations, Saint Catherine’s Center for Children


Foothold Provides Excellent Client Support

EHR Reviews on AWARDS EHR Software: Wei Kai Hung, Henry Street Settlement

Wei Kai Hung, Henry Street Settlement

EHR Reviews on AWARDS EHR Software: Wanda Carrol & Angela Gerding, APSI

Wanda Carrol & Angela Gerding, APSI

EHR Reviews on AWARDS EHR Software: Tracy Faulkner, Federation of Organizations

Tracy Faulkner, Federation of Organizations

EHR Reviews on AWARDS EHR Software: Tabitha Gaffney, The Bridge

Tabitha Gaffney, The Bridge

EHR Reviews on AWARDS EHR Software: Steven Duke, Baltic Street, AEH, Inc.

Steven Duke, Baltic Street, AEH, Inc.

EHR Reviews on AWARDS EHR Software: Sharon Fathi, NYC Dept. of Homeless Services

Sharon Fathi, NYC Dept. of Homeless Services

EHR Reviews on AWARDS EHR Software: Shari Siegel, Henry Street Settlement

Shari Siegel, Henry Street Settlement

EHR Reviews on AWARDS EHR Software: Natalie Huntley, Palladia

Natalie Huntley, Palladia

EHR Reviews on AWARDS EHR Software: Michael Blady, The Bridge

Michael Blady, The Bridge

EHR Reviews on AWARDS EHR Software: Mark Wickham, Lakeview Health Services

Mark Wickham, Lakeview Health Services

EHR Reviews on AWARDS EHR Software: Madeline Serena, Met Council

Madeline Serena, Met Council

EHR Reviews on AWARDS EHR Software: Linda Kaplan, MHA Rockland

Linda Kaplan, MHA Rockland

EHR Reviews on AWARDS EHR Software: Ledger Parker, MUTEH

Ledger Parker, MUTEH

EHR Reviews on AWARDS EHR Software: Larisa Boas, SBH Community Service Network, New York, NY (2016)

Larisa Boas, SBH Community Service Network, New York, NY (2016)

EHR Reviews on AWARDS EHR Software: Karla Rinto, APSI

Karla Rinto, APSI

EHR Reviews on AWARDS EHR Software: Jim Jahnke, Aurora Family Service

Jim Jahnke, Aurora Family Service

EHR Reviews on AWARDS EHR Software: Jasper DeGuzman, Catholic Charities of Santa Clara County

Jasper DeGuzman, Catholic Charities of Santa Clara County

EHR Reviews on AWARDS EHR Software: Francisco Rodriguez, Coalicion de Coaliciones

Francisco Rodriguez, Coalicion de Coaliciones

EHR Reviews on AWARDS EHR Software: Erin Lue-Hing, NJHMFA (2013)

Erin Lue-Hing, NJHMFA (2013)

EHR Reviews on AWARDS EHR Software: Dana Diamond, Exponents, Inc. (2012)

Dana Diamond, Exponents, Inc. (2012)

EHR Reviews on AWARDS EHR Software: Dana Diamond, Exponents, Inc.

Dana Diamond, Exponents, Inc.

EHR Reviews on AWARDS EHR Software: Bill Hebner, Baltic Street, AEH, Inc. (2011)

Bill Hebner, Baltic Street, AEH, Inc. (2011)

EHR Reviews on AWARDS EHR Software: Abram Hillson, NJHMFA

Abram Hillson, NJHMFA


AWARDS EHR Reviews on Client Support:

“I had items from last week to discuss for our weekly call; however, the Foothold Help Desk has been amazing in their efforts to answer my questions. I no longer have any items. Please pass along my gratitude to your team.”
Natalie Huntley, Palladia

“I wanted to thank you again for your patience in getting us started on Wednesday and Thursday, your efforts in training, and the extra time you put in after class on Wednesday to help Tony. It was truly appreciated. You’ve left us with a great foundation to build on, and people gave me great feedback on the system as a result of your training, regarding what they needed or would like to see from AWARDS–and even just to tell me in general why they like the system!”
Julie Cook, Catholic Charities of Santa Clara County

I just wanted to send a quick note of praise for the excellent staff you have at Foothold Technology. Our Senior Project Manager has helped Park Center with our implementation of AWARDS over the past few years and I’m continually impressed with her customer service. She is always extremely responsive any time we need her assistance and her problem solving skills are remarkable. There have been a number of times when we needed to morph the system to work for our needs and Laura has helped us navigate making that happen. We always feel like we are her only client, which in my opinion is the true mark of excellent customer service.

The Help Desk staff are also wonderful. They too are extremely responsive, helpful and SMART! They have gone above and beyond many times and helped me navigate Excel or other programs that aren’t even AWARDS-related. I just could not be more pleased with the service we get from Foothold Technology.
Dani Lieberman, Director of Quality Assurance, Park Center


AWARDS is a Time Saver

EHR Reviews on AWARDS EHR Software: Wanda Carrol, Advocacy and Protective Services, Inc.

Wanda Carrol, Advocacy and Protective Services, Inc.

EHR Reviews on AWARDS EHR Software: Veronica McNight, HELP USA (Suffolk)

Veronica McNight, HELP USA (Suffolk)

EHR Reviews on AWARDS EHR Software: Tina Marshall, CC Pittsburgh

Tina Marshall, CC Pittsburgh

EHR Reviews on AWARDS EHR Software: Taiisa Telesford, Monarch Housing Associates

Taiisa Telesford, Monarch Housing Associates

EHR Reviews on AWARDS EHR Software: Tabitha Gaffney, The Bridge (2012)

Tabitha Gaffney, The Bridge (2012)

EHR Reviews on AWARDS EHR Software: Shea Gregory, MTI Residential Services

Shea Gregory, MTI Residential Services

EHR Reviews on AWARDS EHR Software: Scott Kramer, Project Transition

Scott Kramer, Project Transition

EHR Reviews on AWARDS EHR Software: Rachel Kriegal, Advance Housing, Inc.

Rachel Kriegal, Advance Housing, Inc.

EHR Reviews on AWARDS EHR Software: Nakesha Antoine, City of Newark

Nakesha Antoine, City of Newark

EHR Reviews on AWARDS EHR Software: Michelle Taylor, Community Access Inc

Michelle Taylor, Community Access Inc

EHR Reviews on AWARDS EHR Software: Michele Miller, Beacon of Hope House

Michele Miller, Beacon of Hope House

EHR Reviews on AWARDS EHR Software: Michele Meyer, JSDD of Metrowest

Michele Meyer, JSDD of Metrowest

EHR Reviews on AWARDS EHR Software: Michael Iwaneczko, Vanderheyden, New York (2016)

Michael Iwaneczko, Vanderheyden, New York (2016)

EHR Reviews on AWARDS EHR Software: Manny Morales, PIBLY Residential Programs, Inc., Bronx, NY (2016)

Manny Morales, PIBLY Residential Programs, Inc., Bronx, NY (2016)

EHR Reviews on AWARDS EHR Software: Lashaunda Carter, Sanctuary Services for Veterans, NJ (2016)

Lashaunda Carter, Sanctuary Services for Veterans, NJ (2016)

EHR Reviews on AWARDS EHR Software: Kristina Akbar, Baltic Street, AEH, Inc. (2014)

Kristina Akbar, Baltic Street, AEH, Inc. (2014)

EHR Reviews on AWARDS EHR Software: June Noto, NJAMHAA, Inc.

June Noto, NJAMHAA, Inc.

EHR Reviews on AWARDS EHR Software: Julian Carey, DePaul Community Services, Rochester, NY (2016)

Julian Carey, DePaul Community Services, Rochester, NY (2016)

EHR Reviews on AWARDS EHR Software: John Kulesza, CSPNJ

John Kulesza, CSPNJ

EHR Reviews on AWARDS EHR Software: Jenna Tine, Goodwill Industries of Greater NY & Northern NJ

Jenna Tine, Goodwill Industries of Greater NY & Northern NJ

EHR Reviews on AWARDS EHR Software: Jasper DeGuzman, Catholic Charities of Santa Clara County

Jasper DeGuzman, Catholic Charities of Santa Clara County

EHR Reviews on AWARDS EHR Software: James Cherry, Fairmont Health Services

James Cherry, Fairmont Health Services

EHR Reviews on AWARDS EHR Software: Gail Shaw, CASES, New York, NY (2016)

Gail Shaw, CASES, New York, NY (2016)

EHR Reviews on AWARDS EHR Software: Francisco Rodriguez, Coalicion de Coaliciones

Francisco Rodriguez, Coalicion de Coaliciones

EHR Reviews on AWARDS EHR Software: Erin Lue-Hing, NJHMFA

Erin Lue-Hing, NJHMFA

EHR Reviews on AWARDS EHR Software: Emma Justice, NJHMFA

Emma Justice, NJHMFA

EHR Reviews on AWARDS EHR Software: Ed Carpenter, Mended Reeds (2013)

Ed Carpenter, Mended Reeds (2013)

EHR Reviews on AWARDS EHR Software: Dana Diamond, Exponents, Inc. (2013)

Dana Diamond, Exponents, Inc. (2013)

EHR Reviews on AWARDS EHR Software: Dana Diamond, Exponents, Inc.

Dana Diamond, Exponents, Inc.

EHR Reviews on AWARDS EHR Software: Cory Stelzer, Baltic Street, AEH, Inc.

Cory Stelzer, Baltic Street, AEH, Inc.

EHR Reviews on AWARDS EHR Software: Cinthia Gonzalez, NJHMFA

Cinthia Gonzalez, NJHMFA

EHR Reviews on AWARDS EHR Software: Bob Cannata, Buffalo Federation of Neighborhood Centers, Buffalo, NY (2016)

Bob Cannata, Buffalo Federation of Neighborhood Centers, Buffalo, NY (2016)

EHR Reviews on AWARDS EHR Software: Bessy Portillo, Kidango

Bessy Portillo, Kidango


AWARDS EHR Reviews on Time Savings:

I just wanted to drop you a quick note about our HUD APRs this year. I just finished our fifth one and it was virtually painless with AWARDS. In years past, with our old database, each report would have taken days. This year, I was able to print the APR from AWARDS, verify the data, gather the financials, transfer the information to the HUD 40118 and put the report in the mail to HUD in just a couple of hours for each report. What a life and time saver! Thank you to the whole Foothold Team for making our organization much more efficient!
Stacey W. Denaux, Executive Director, Crisis Ministries

I have to tell you that the PCS this year was so much easier than it’s ever been before. In the past, we’d have to hire temp staff every year to get the PCS done. This year, we were able to do it so quickly and easily without any extra help. Thanks so much.
Sheila Kline, Depaul


Auditors Love AWARDS

EHR Reviews on AWARDS EHR Software: Vickie Ronda, Rehabilitation Support Services, Inc.

Vickie Ronda, Rehabilitation Support Services, Inc.

EHR Reviews on AWARDS EHR Software: Susan Steinhardt & Georgia Kuhen, Options for Community Living, Inc.

Susan Steinhardt & Georgia Kuhen, Options for Community Living, Inc.

EHR Reviews on AWARDS EHR Software: Quanda Delande, Henry Street Settlement

Quanda Delande, Henry Street Settlement

EHR Reviews on AWARDS EHR Software: Madeline Serena, Met Council

Madeline Serena, Met Council

EHR Reviews on AWARDS EHR Software: Laura Poschar, West Side Federation for Senior & Supportive Housing, Inc

Laura Poschar, West Side Federation for Senior & Supportive Housing, Inc

EHR Reviews on AWARDS EHR Software: Jennie Ash, Advancing Opportunities, NJ (2016)

Jennie Ash, Advancing Opportunities, NJ (2016)

EHR Reviews on AWARDS EHR Software: Francisco Rodriguez, Coalicion de Coaliciones

Francisco Rodriguez, Coalicion de Coaliciones

EHR Reviews on AWARDS EHR Software: Erin Lue-Hing, NJHMFA, NJ (2016)

Erin Lue-Hing, NJHMFA, NJ (2016)

EHR Reviews on AWARDS EHR Software: Donna Darby, PROCEED inc.

Donna Darby, PROCEED inc.

EHR Reviews on AWARDS EHR Software: David Ruiz, Baltic Street, AEH, Inc.

David Ruiz, Baltic Street, AEH, Inc.

EHR Reviews on AWARDS EHR Software: Cory Stelzer, Baltic Street, AEH, Inc.

Cory Stelzer, Baltic Street, AEH, Inc.

EHR Reviews on AWARDS EHR Software: Christal Montague, Palladia (2013)

Christal Montague, Palladia (2013)


AWARDS EHR Reviews on Auditing:

I’d like to let you know that our fiscal auditors were very impressed with the system and felt that with the one-time stamp issue for any and all changes to a note it met the criteria for electronic signatures. Additionally, they seem to be accepting of the electronic signature provided during the recent audit. This was extremely helpful during the audit.
Darcy McCourt, Director of Residential Services, Gateway Community Industries, Inc.


AWARDS in an Emergency

Kay & Michelle Velardo, Community Counseling Center of Southern Nevada

Jaymonde Errico, Project Renewal

Angela Hebner, Baltic Street, AEH, Inc.


AWARDS EHR Reviews on Emergency Situations:

Our programs weathered the recent hurricane successfully! Staff worked tirelessly to ensure that residents were safe and comfortable even as many sites endured mandatory evacuation orders and as the administrative office and many residential sites were without electrical power for days.Foothold was an enormous resource during the storm. Several Foothold reports were printed and distributed when the first severe weather warning was issued. This precautionary measure was taken in the event that the database would not be accessible for some time during the storm. Creating these reports during the flurry of activity that was taking place was quick and easy. Staff members appreciated having hard copy reports of important information available.

Copies of several important documents (for example: lists of repair services and other related vendors) were scanned into Foothold and stored in the agency file cabinet. These lists became an all-important source of information during the time when staff could not access their own computers and resources. Staff were able to consult these lists from their iPhones or iPads regardless of where they were.

Most importantly, residents’ records were available throughout the storm whether or not residents were in their home sites or had been temporarily relocated. If we had still been working with only paper records, it would have been challenging to access important information during the storm. Foothold made it possible for staff to access progress notes, provider names and information, medication lists etc. and was invaluable in allowing us to continue to provide quality care during the storm.
Susan Steinhardt, Quality Improvement Director, Options for Community Living, Inc.

Our facility suffered an arson fire and lots of things are being done best they can. Everyone is so glad that our AWARDS documents are hosted on your server and not somewhere in our building. Whew.
Theresa Lucerno, Billing Manager, Community Counseling Center of Southern Nevada

 

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